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20573-summary.txtI am trying to upgrade my SQLExpress 2017 to SQLExpress 2019. It failed due to Microsoft.SqlServer.Configuration.Sco.SqlRegistryException: More data is available. It looks like failed to open, create and copy registry between SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL14XXXXX and SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL15XXXX.
I appreciate if anyone know what's the problem and know how to resolve it.
Here are the log details:
If the upgrade succeeded we should see below logs instead of "Configuration action failed for feature SQL_Engine_Core_Inst during timing ConfigNonRC and scenario ConfigNonRC." and "More data is available".
(01) 2020-08-26 17:10:10 Slp: CopyTo: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL14.SQLEXPRESSXXXX\MSSQLServer\Parameters, Destination = HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL15.SQLEXPRESSXXXX\MSSQLServer
I checked the permission at the registry keys, no difference to the other test environments where I used another custom root dir created manually and that upgrade succeeded.
I am trying to upgrade my SQLExpress2017 instance to SQLExpress 2019, however it failed due to exception "Microsoft.SqlServer.Configuration.Sco.SqlRegistryException: More data is available".
If the upgrade succeeded we should see below logs instead of "Configuration action failed for feature SQL_Engine_Core_Inst during timing ConfigNonRC and scenario ConfigNonRC." and "More data is available".
(01) 2020-08-26 17:10:10 Slp: CopyTo: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL14.SQLEXPRESSSYMC\MSSQLServer\Parameters, Destination = HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL15.SQLEXPRESSSYMC\MSSQLServer
I checked the permission at the registry keys, no difference to the other test environments where I used another custom root dir created manually and that upgrade succeeded.
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Hi KevinWang-8447,
Please make sure the account used for installation have enough permission to edit registry. Please refer to this article which might help.
In addition, could you please share us the summary setup log?
Best Regards,
Amelia
Hi AmeliaGu,
Thank you for the answer. I just uploaded the summary file. I have anti-virus program installed, but I didn't see that anti-virus program block any of the installation. I am used administrator account for the installation. I suspect it's due to some permission control at my custom SQL Server installation folder, my SQL Server Express was not installed at default folder "C:\Program Files\Microsoft SQL Server\".
I will do more test, thank you again.
Kevin
Hi Kevin,
Sorry for not helping you.
If this issue has been difficult to solve, you can ask professional engineer for help; they can check your environment to find if we are missing something, and they will deal with your problem separately and confidentially: https://support.microsoft.com/en-us/assistedsupportproducts
Best Regards,
Amelia