I an trying to deploy Cloud Shell into an Azure virtual network. https://video2.skills-academy.com/en-us/azure/cloud-shell/private-vnet Create a resource group and virtual network -- success Deploy "Azure Cloud Shell - VNet" template -- success Deploy "Azure Cloud Shell - VNet storage" template -- success Open relay firewall (Add a client IP address) -- success then I tried launching Cloud Shell with VNET isolation settings specified. But I got this error below. Failed to provision a Cloud Shell: {"code":"InternalServerError","message":"Encountered an internal server error. The tracking activity id is 'xxx', correlation id is 'xxx'"} What should I do next?

I meet the same problem: (InternalServerError) Encountered an internal server error. The tracking activity id is '74715222-ba84-41f1-bacc-b0bd82e8bf2a', correlation id is 'f751761b-8091-4b92-bf68-445595219150'. Code: InternalServerError Message: Encountered an internal server error. The tracking activity id is '74715222-ba84-41f1-bacc-b0bd82e8bf2a', correlation id is 'f751761b-8091-4b92-bf68-445595219150'.

Failed to provision a Cloud Shell: InternalServerError

Kentaro Inomata 21

I an trying to deploy Cloud Shell into an Azure virtual network.
https://video2.skills-academy.com/en-us/azure/cloud-shell/private-vnet

Create a resource group and virtual network -- success
Deploy "Azure Cloud Shell - VNet" template -- success
Deploy "Azure Cloud Shell - VNet storage" template -- success
Open relay firewall (Add a client IP address) -- success

then I tried launching Cloud Shell with VNET isolation settings specified.

But I got this error below.

Failed to provision a Cloud Shell: {"code":"InternalServerError","message":"Encountered an internal server error. The tracking activity id is 'xxx', correlation id is 'xxx'"}

What should I do next?

srbhatta-MSFT 8,551 Reputation points Microsoft Employee

2022-03-28T11:30:24.217+00:00

Hi @Kentaro Inomata ,
Thanks for reaching out to Microsoft QnA.
Could you please specify the Azure Cloud shell region?
Kentaro Inomata 21 Reputation points

2022-03-28T13:03:15.433+00:00

West US.
srbhatta-MSFT 8,551 Reputation points Microsoft Employee

2022-03-29T04:55:52.937+00:00

Hi @Kentaro Inomata , thanks. I will check this internally and update you as soon as possible.
srbhatta-MSFT 8,551 Reputation points Microsoft Employee

2022-03-30T08:31:52.723+00:00

Hi @Kentaro Inomata , I checked with the team internally. This issue would require deeper investigation hence I would recommend you to open a support request with Azure. If you don't have a support plan enabled for your subscription, then please let me know. i can help you with a one time free support request.
Kentaro Inomata 21 Reputation points

2022-03-30T13:17:48.077+00:00

Unfortunately I don't have a support plan. It would be really nice if one-time support is available.
tfilipe 1 Reputation point

2022-05-24T14:55:51.547+00:00

Hi @Kentaro Inomata
I'm facing the same issue...
Could you please explain me how did you finally manage to resolve this issue?
THX
Kentaro Inomata 21 Reputation points

2022-06-03T10:56:29.32+00:00

Hi tfilipe,

In my case, It was finally found out that I did make a mistake in deploying "Azure Cloud Shell - VNet" template.
The template requires "azureContainerInstanceOID", the Object Id of Azure Container Instance Service Principal.
I misunderstood it and created a brand-new service principal with the az ad sp create-for-rbac command, but the correct step was to detect the built-in service principal which name is "Azure Container Instance Service".

1 answer

huzhe 0 Reputation points

2024-03-02T16:20:48.7266667+00:00

I meet the same problem:
(InternalServerError) Encountered an internal server error. The tracking activity id is '74715222-ba84-41f1-bacc-b0bd82e8bf2a', correlation id is 'f751761b-8091-4b92-bf68-445595219150'.

Code: InternalServerError

Message: Encountered an internal server error. The tracking activity id is '74715222-ba84-41f1-bacc-b0bd82e8bf2a', correlation id is 'f751761b-8091-4b92-bf68-445595219150'.
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Failed to provision a Cloud Shell: InternalServerError

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