RDS server is trying to connect to the decomissioned RD License servers

Cloud_Geek_82 871 Reputation points
2020-08-28T04:34:17.057+00:00

Hi All,

On one of my Windows Server 2012 R2 RDS server I have the issue with RD licensing.
In Server manager - Remote Desktop Services - Collections - Edit Deployment Properties - RD Licensing I have two current RD License servers
However, a warning pop up saying that no Remote Desktop license server is available.
I checked the RD Licensing Diagnoser and discovered that the RDS server is trying to connect to the decommissioned servers.
Could you please advise how I can point RDS server to the new RD Licensing servers.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,756 Reputation points Microsoft Vendor
    2020-08-28T07:06:24.727+00:00

    Hi,

    Please make sure you have removed the decommissioned servers from below licensing server list.

    21164-image.png

    Second, please check the group policy on your session host servers. Make sure you do not specify the decommissioned servers as the licensing server in the policy. Or you could enable the policy to specify the new RD licensing servers.

    Local Computer Policy>Computer Configuration>Administrative Templates>Windows Components>Remote Desktop Services>Remote Desktop Session Host>Licensing>Use the specified Remote Desktop licensing servers.

    Hope the information helps. If the issue persists, please share a screenshot of your licensing server setup as well as the error message if possible.

    Thanks,
    Eleven

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