Windows Update download

Boopathi Subramaniam 3,281 Reputation points
2020-09-02T15:56:52.377+00:00

Hi,

Windows 10 and Office 365 patches are not downloading in Software Center. Please help how to check why the download is not happening.
Users are connected laptop in VPN. Cloud DP is configured and laptops will contact cloud DP as well.
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Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
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  1. Nick Hogarth 3,436 Reputation points
    2020-09-02T21:33:24.943+00:00

    What is in the CAS.log on the client when it tries to download?

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  2. Harjit Dhaliwal - MSFT 166 Reputation points Microsoft Employee
    2020-09-03T00:42:41.263+00:00

    Can you be more specific? Are the updates not showing up in Software Center? Or are they showing up in Software Center but not downloading?

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  3. Amandayou-MSFT 11,051 Reputation points
    2020-09-03T06:42:43.957+00:00

    We could check if the content is downloaded to the client by DatatransferService.log. ![22316-datatransfer-downloader.png][1]![22355-931.png][2] [1]: /api/attachments/22316-datatransfer-downloader.png?platform=QnA [2]: /api/attachments/22355-931.png?platform=QnA ************************************************************************* If the response is helpful, please click "Accept Answer" and upvote it.