CAN NOT RESET AZURE ADMIN PASSWORD

DAVID TEVDORASHVILI 1 Reputation point
2020-09-02T22:24:53.653+00:00

Hello, I have an AZURE ADMIN ACCOUNT. I am not able to reset admin password, because I can not receive call on my Georgian Mobile Number (step 2). Could you please help to fix this issue?
Thanks

Microsoft Defender for Cloud
Microsoft Defender for Cloud
An Azure service that provides threat protection for workloads running in Azure, on-premises, and in other clouds. Previously known as Azure Security Center and Azure Defender.
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  1. VipulSparsh-MSFT 16,251 Reputation points Microsoft Employee
    2020-09-03T12:25:47.41+00:00

    @DAVID TEVDORASHVILI Thanks for reaching out. You can try one of the following methods to unblock yourself :

    1) If you have set up other options for security verification, select Other verification options, and then try again by selecting a different option. Also, make sure that your phone numbers are correct in your user account settings.

    2) Ask another global admin to confirm whether your phone numbers are set correctly in your user settings.

    3) Contact Office 365 Support to unlock you and provide options.

    Here is the office 365 Geogia support number : 032 297 0124
    Dialing instructions can be found here : https://video2.skills-academy.com/en-us/microsoft-365/admin/support/georgia?view=o365-worldwide