anonymous user Before a printer can be managed by Universal Print, it needs to be registered by using Universal Print connector
Printer registration is the process of creating a "record" of a printer in Universal Print. This involves creating a device object for the printer in Microsoft Azure Active Directory in addition to storing some printer information in Universal Print.
The next step is Assign permissions to registered printers and share them. By default, Universal Print grants access to printers only to admins. Admins must explicitly grant users and/or user groups access.
If the above steps don't help I would recommend raising a support case for further investigation.
Regards
Geetha