I have a network where I am upgrading 19 machines from Office 2016 VL to 365 Business Premium. We are using shred computer activation. Each machine is running Windows 10 1904, with all recent updates. AV is Sophos.
This has worked perfectly well on 18 machines but one is proving awkward. I set Display=FULL just for this machine as it was being problematic. And I can see that the error is 30050-1039. Doing a direct install from office.portal.com works (but I have now uninstalled that install as it would not be using shared computer activation). Things I have done include:
- Manual uninstall of Office 2016
- Turning Sophos off
- Turning firewall off
- sfc /scannow followed by a DISM restore health
As my ODT configuration file has worked for 18 machines it seems unlikely it is an issue with that but below is the text anyway
<Configuration ID="4d17f9f7-3873-477f-bdde-0d56dee8347b">
<Info Description="Initial O365 setup" />
<Add OfficeClientEdition="64" Channel="Current" SourcePath="\my_server_name\Office365Install" AllowCdnFallback="TRUE" MigrateArch="TRUE">
<Product ID="O365BusinessRetail">
<Language ID="en-us" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="Lync" />
</Product>
</Add>
<Property Name="SharedComputerLicensing" Value="1" />
<Property Name="PinIconsToTaskbar" Value="FALSE" />
<Property Name="SCLCacheOverride" Value="1" />
<Property Name="AUTOACTIVATE" Value="0" />
<Property Name="FORCEAPPSHUTDOWN" Value="FALSE" />
<Property Name="DeviceBasedLicensing" Value="0" />
<Property Name="SCLCacheOverrideDirectory" Value="\my_server_name\Office365InstallTokens" />
<Updates Enabled="TRUE" />
<RemoveMSI>
<IgnoreProduct ID="PrjPro" />
<IgnoreProduct ID="PrjStd" />
<IgnoreProduct ID="SharePointDesigner" />
<IgnoreProduct ID="VisPro" />
<IgnoreProduct ID="VisStd" />
</RemoveMSI>
<AppSettings>
<Setup Name="Company" Value="Peoples Trust for Endangered Species" />
<User Key="software\microsoft\office\16.0\excel\options" Name="defaultformat" Value="51" Type="REG_DWORD" App="excel16" Id="L_SaveExcelfilesas" />
<User Key="software\microsoft\office\16.0\powerpoint\options" Name="defaultformat" Value="27" Type="REG_DWORD" App="ppt16" Id="L_SavePowerPointfilesas" />
<User Key="software\microsoft\office\16.0\word\options" Name="defaultformat" Value="" Type="REG_SZ" App="word16" Id="L_SaveWordfilesas" />
</AppSettings>
<Display Level="None" AcceptEULA="TRUE" />
<Logging Level="Standard" Path="\my_server_name\Office365InstallLogs" />
</Configuration>
Any thoughts?