Publisher issues

James McGinnis 1 Reputation point
2020-09-08T19:58:52.757+00:00

I cannot get publisher to load. When I attempt to open program, the computer brings up publisher and then goes to not responding. I have tried the online repair but it has not fixed the issue. I have a deadline tomorrow afternoon and need to access the program.

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Itch Sun-MSFT 2,556 Reputation points
    2020-09-09T08:38:13.39+00:00

    Hi @James McGinnis
    Make sure that the publisher you install is consistent with the number of bits on your computer (they are all 64-bit or 32-bit).

    If you turn it on in safe mode, will you have the same problem?

    Please try to start Publisher in Safe Mode if it helps:

    1.Click Start, point to All Programs, and then point to Microsoft Office.

    2.Press and hold the CTRL key, and then click the Publisher.

    3.If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Office program, we can try to disable them. Normally, you could do the following to disable the conflict add-ins in your Publisher program:

    4.Click File menu, click Options >  Add-ins, click Go button in the Manage: COM Add-ins.

    5.Check if there has any add-ins, clear the checkbox to disable them.

    6.Close the Microsoft Publisher and restart it.

    7.Add one check back each time to the list of Add-In, restart Microsoft Publisher, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.

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