Reset this PC bitlockerRecoveryKeyError on MyAccoutMicrosoft.com

IT Admin Shefa 1 Reputation point
2020-09-12T04:10:20.8+00:00

I need to reset a PC

When I go to myaccount.microsoft.com/device-list and attempt to click show recovery key, the recovery key pops up for a fraction of a second and I get bitlockerRecoveryKeyError at the bottom of my browser window. I have tested this in Chrome and Edge on PC and Mac. I recorded the pop up with high speed video and the frame did not contain a code.

I am verified as admin on account, I see the correct recovery key ID

Any thoughts on the issue, is it unique, MS error or my issue?

Azure Key Vault
Azure Key Vault
An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.
1,283 questions
Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
2,907 questions
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  1. Dale Kudusi 3,236 Reputation points
    2020-09-14T02:40:02.17+00:00

    Hi
    I noticed that you have you solved this issues on this thread:
    https://superuser.com/questions/1584944/has-anyone-experienced-and-overcome-reset-this-pc-bitlockerrecoverykeyerror-on-m

    Thanks for posting and thanks for sharing your solution.

    Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information

    Best regards

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