This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Having an issue with activating Windows 11 for a couple of new PCs purchased.
These were purchased with no OS installed so I just installed Windows 11 with the ISO.
We have Windows 10/11 included with our M365 Subscription so shouldn't need a product key as well as far as I am aware. Under subscription it says Windows 11 Business is active
Our company has M365 Business Premium which includes Windows 10/11 Business via M365 Admin Centre
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Go to Settings
Then select Update & Security
Click on Activation
Select the Troubleshooter and run it to detect and repair any activation issues.
Hiya,
Trouble-shooter brings back nothing useful
Just gives the option to buy a license via the store
I'm just thinking now that it's just false advertising from Microsoft. Saying Windows 10/11 is included but you have to have a Windows 10/11 Pro product key already on the device.
Hi there,
I suggest you check if you have any product key or link in your M365 admin. Depending on how you got your copy of Windows 11, you'll need either a digital license or a 25-character product key to activate it.
A Windows license is separate from the Microsoft 365 license. If one did not come with your computer, you will need to purchase one. If you purchased a license previously and are moving it, that may be possible. However, licenses that come with computers are not transferable to a new computer, they are linked to the computer.
Can't activate Windows 11 with Microsoft 365 subscription
---------------------------------------------------------------------------------------------------------------------------
--If the reply is helpful, please Upvote and Accept it as an answer–