[Solved] Onedrive client on Mac Catalina not having Files-on-Demand in Preferences

Sebastian Cerazy 306 Reputation points
2020-09-14T13:32:19.017+00:00

Catalina Client with fresh Office install
OD Client logs in, but gives user almost no options in Preferences.

Especially no Files-on-Demand (just what I need!)

Screenshot-2020-09-14-at-11-53-41.png

It is possible that my Fortigate firewall filters cause it, but why would be no display in interface?

There was a question asked here: https://answers.microsoft.com/en-us/msoffice/forum/all/no-files-on-demand-options-on-mac/1e296ecc-1bda-4a20-a90e-b605dcbc173f?page=2
which brought no resolution at all

Seb

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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Accepted answer
  1. Dave Patrick 426.4K Reputation points MVP
    2020-09-14T13:42:04.447+00:00

    OneDrive is not currently supported here on QnA. They're actively answering questions in dedicated forums here.
    https://techcommunity.microsoft.com/t5/onedrive-for-business/bd-p/OneDriveforBusiness
    https://answers.microsoft.com/it-it/msoffice/forum/msoffice_onedrivefb

    --please don't forget to Accept as answer if the reply is helpful--

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  1. Sebastian Cerazy 306 Reputation points
    2020-09-14T14:39:52.33+00:00

    Usual MS mess, this here, that there, nobody knows.
    IMO answer.microsoft.com should stop existing, the worse place ever one can visit!

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  2. Emi Zhang-MSFT 23,426 Reputation points Microsoft Vendor
    2020-09-15T06:31:23.59+00:00

    Hi @Sebastian Cerazy ,
    What version of Mac OS did you use?
    As shown in the following figure:
    24697-226.png

    Please make sure you have installed the Mac OS 10.14 or newer and try to install the latest updates for OneDrive.

    Hope it's helpful.

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  3. Sebastian Cerazy 306 Reputation points
    2020-09-15T14:00:46.493+00:00

    10.15.6

    It is definitely to do with Firewall filters, as soon as I allow all out (with no web-filtering) it shows fine!

    Seb

  4. Dave Patrick 426.4K Reputation points MVP
    2020-09-15T14:04:58.15+00:00
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