Azure AI Speech
An Azure service that integrates speech processing into apps and services.
1,713 questions
Can't send API Requests from python code hosted on AWS Lightsail instance
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Muzzamil Anwaar
1
Reputation point
I have a django website that is hosted on an AWS Lightsail. I am trying to add in a Speech to text tool in it. I have tried Microsoft Azure Speech to text APIs for this purpose and have used sample code from the website. The code works fine when i'm running it on my localhost, but the same code does not work when hosted on that AWS Lightsail instance. There is no error, the reponse just never comes and the status stays on "pending.."
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 45%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
GiftA-MSFT 11,166 Reputation points2020-09-15T13:07:45.163+00:00 Hi, can you please share additional details so we can investigate further? Please send your subscriptionId, region, and if possible transcription id to AzCommunity[at]microsoft[dot]com. Include title and link to this thread. Let me know here once you've sent the email. We will review it and get back to you shortly. Thanks.
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romungi-MSFT 45,731 Reputation points Microsoft Employee2020-09-17T14:26:39.737+00:00 @Muzzamil Anwaar Does the light sale instance security group allow an incoming response from the speech API i.e is port 443 open in SG rules?
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Muzzamil Anwaar 1 Reputation point
2020-09-21T06:26:48.093+00:00 
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Muzzamil Anwaar 1 Reputation point
2020-09-21T06:27:14.33+00:00 Still the same issue
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Muzzamil Anwaar 1 Reputation point
2020-09-21T06:27:42.343+00:00 I have sent you an email having those credentials. Thank you
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romungi-MSFT 45,731 Reputation points Microsoft Employee
2020-09-21T06:47:12.82+00:00 Thanks @Muzzamil Anwaar for sharing this. Does your VPC ACL also allow access? I think by default it should but just wanted to ensure the request is going out of the instance first. Also, if you can try to use the speech to text API using curl to check if all the ports are open from the instance does the request go through? A simple request to get the token should let us know if this works and debug further.
curl -v -X POST \ "https://westus.api.cognitive.microsoft.com/sts/v1.0/issueToken" \ -H "Content-type: application/x-www-form-urlencoded" \ -H "Content-Length: 0" \ -H "Ocp-Apim-Subscription-Key: YOUR_SUBSCRIPTION_KEY" -
GiftA-MSFT 11,166 Reputation points
2020-09-22T19:37:29.153+00:00 Hi, following up here, we are still trying to investigate this issue. Can you please confirm the endpoint you are calling? Are you using the Speech SDK? If so, can you please share session id also? You can reply to your previous email. Thanks and looking forward to hearing from you.
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