Why windows Time service frequently went to stopped state

Prakash Kuragayala 1 Reputation point
2020-09-16T09:38:54.173+00:00

Hello All,

I have windows server 2012r2. In this Windows time service frequently went to stopped state.

Event Viewer

Log Name: System
Source: Service Control Manager
Date: 8/26/2020 7:22:58 PM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
The Windows Time service terminated unexpectedly. It has done this 26 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7034</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2020-08-27T02:22:58.290710500Z" />
<EventRecordID>767246</EventRecordID>
<Correlation />
<Execution ProcessID="768" ThreadID="464" />
<Channel>System</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Windows Time</Data>
<Data Name="param2">26</Data>
<Binary>570033003200540069006D0065000000</Binary>
</EventData>
</Event>

Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
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4 answers

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  1. Dave Patrick 426.4K Reputation points MVP
    2020-09-16T12:47:07.303+00:00

    You didn't say if domain member or PDCe but first step I'd try resetting time service.

    w32tm /unregister
    net stop w32time
    w32tm /register
    net start w32time

    --please don't forget to Accept as answer if the reply is helpful--

  2. Jenny Yan-MSFT 9,326 Reputation points
    2020-09-17T05:51:43.01+00:00

    Hi,
    1.Did you made any changes before your found the windows time service got stopped frequently?

    1. Kindly Run System File Checker scan:
      Search for 'command prompt' using Cortana or Windows Search.
      From results, right click on Command Prompt and select Run as administrator.
      Type sfc /scannow command and press Enter key.
      Let the command complete and then reboot the machine.
    2. As for Event ID 7034: Service Terminated, kindly check the cause analysis and suggestion from below blog:
      https://social.technet.microsoft.com/wiki/contents/articles/13764.event-id-7034-service-terminated.aspx

    Hope this helps and please help to accept as Answer if the response is useful.

    Thanks,
    Jenny

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  3. Dave Patrick 426.4K Reputation points MVP
    2020-09-17T12:54:00.357+00:00

    I'd try;

    w32tm /unregister
    net stop w32time
    w32tm /register
    net start w32time
    w32tm /config /syncfromflags:domhier /update
    net stop w32time
    net start w32time
    then check
    w32tm /query /source
    w32tm /query /configuration

    0 comments
  4. Aidan Johnson 1 Reputation point
    2020-09-17T21:40:02.94+00:00

    As DSPatrick says, you need to check your time source is accurate and online.
    Are you pointing to an external source like windows time or another box in your environment?

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