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Hi guys
I need to uninstall a windows update and I created a task sequence using t6he command
c:\Windows\System32\wusa.exe /uninstall /kb:KB4574727 /quiet /norestart
On the clients it just stays at "installing". I checked the smsts log and it has
Expand a string: WinPEandFullOS TSManager
9/16/2020 1:26:10 PM 13440 (0x3480)
Executing command line: smsswd.exe /run: wusa.exe /uninstall /kb:KB4574727 /quiet /norestart with options (0, 4)
TSManager 9/16/2020 1:26:10 PM
13440 (0x3480)
================================ [ smsswd.exe ] ================================
InstallSoftware 9/16/2020 1:26:10 PM
13608 (0x3528)
PackageID = '' InstallSoftware
9/16/2020 1:26:10 PM 13608 (0x3528)
BaseVar = '', ContinueOnError='' InstallSoftware
9/16/2020 1:26:10 PM 13608 (0x3528)
ProgramName is being logged ('OSDDoNotLogCommand' is not set to 'True')
InstallSoftware 9/16/2020 1:26:10 PM
13608 (0x3528)
ProgramName = 'wusa.exe /uninstall /kb:KB4574727 /quiet /norestart'
InstallSoftware 9/16/2020 1:26:10 PM
13608 (0x3528)
SwdAction = '0001' InstallSoftware
9/16/2020 1:26:10 PM 13608 (0x3528)
Command line for extension .exe is "%1" %*
InstallSoftware 9/16/2020 1:26:10 PM
13608 (0x3528)
Set command line: Run command line InstallSoftware
9/16/2020 1:26:10 PM 13608 (0x3528)
Working dir 'not set' InstallSoftware
9/16/2020 1:26:10 PM 13608 (0x3528)
Executing command line: Run command line with options (0, 4)
InstallSoftware 9/16/2020 1:26:10 PM
13608 (0x3528)
Im not sure what the issue is any help would be appreciated
I reran and now receive this error
Failed to run the action: Run Command Line. Execution has been aborted TSManager 9/17/2020 6:17:34 AM 404 (0x0194)
Not in SSL TSManager 9/17/2020 6:17:34 AM 404 (0x0194)
Failed to run the last action: Run Command Line. Execution of task sequence failed.
The parameter is incorrect. (Error: 00000057; Source: Windows) TSManager 9/17/2020 6:17:34 AM 404 (0x0194)
Not in SSL TSManager 9/17/2020 6:17:34 AM 404 (0x0194)
First, why are you using a task sequence to run a simple command-line? A program with an empty package is the better choice here.
Next, have you run your command-line manually on a system to validate it?
Yes i deployed as a package as its stuck on installing .. Here is the log
Successfully selected content location C:\WINDOWS\ccmcache\13 execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
Executing program as a script execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
Found executable file cmd with complete path C:\WINDOWS\system32\cmd.exe execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
Successfully prepared command line "C:\WINDOWS\system32\cmd.exe" /c uninstall4574727.cmd execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
Command line = "C:\WINDOWS\system32\cmd.exe" /c uninstall4574727.cmd, Working Directory = C:\WINDOWS\ccmcache\13\ execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
Running "C:\WINDOWS\system32\cmd.exe" /c uninstall4574727.cmd with 32bitLauncher execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
Created Process for the passed command line execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramStartedEvent
{
AdvertisementId = "COG2014D";
ClientID = "GUID:E0931AE3-907E-41B6-B863-521CC8C7F849";
CommandLine = "\"C:\WINDOWS\system32\cmd.exe\" /c uninstall4574727.cmd";
DateTime = "20200918141615.564000+000";
MachineName = "DTUS81052";
PackageName = "COG00205";
ProcessID = 13292;
ProgramName = "Uninstall KB4574727";
SiteCode = "COG";
ThreadID = 8508;
UserContext = "NT AUTHORITY\SYSTEM";
WorkingDirectory = "C:\WINDOWS\ccmcache\13\";
};
execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
Successfully submitted event to the Status Agent. execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
Raised Program Started Event for Ad:COG2014D, Package:COG00205, Program: Uninstall KB4574727 execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="COG00205",ProgramID="Uninstall KB4574727", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="COG00205",ProgramID="Uninstall KB4574727", actionType 1l, value ClientUX, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
EvaluateRequestForExecution - Updated current running request execmgr 9/18/2020 8:16:15 AM 8508 (0x213C)
MTC task with id {AE74BC42-643D-472F-A7DD-8FC0AAC5B1B2}, changed state from 4 to 5 execmgr 9/18/2020 8:16:15 AM 11484 (0x2CDC)
Without knowing what's in the cmd, nothing can be said.
Similar statement here though: why use a cmd for a single command-line?
cd /d %windir%\sysnative
wusa.exe /uninstall /kb:4574727 /norestart
I also deployed as a empty package and it times out
Why would you cd to sysnative instead of just calling wusa.exe from there:
%windir%\sysnative\wusa.exe /uninstall /kb:4574727 /norestart
That's a single command-line, no batch file needed, no package content needed.
My guess though is that is a UI error or message being shown that cannot be responded to. Have you enabled the allow interaction with end user option so that any UI will be shown to the interactive user? That way, you can see the error being shown (if any). Also, have you reviewed event log on the system as this is where wusa.exe logs its activity?
Thank you Jason! It was as you suspected the popup box "do you want to uninstall" was coming up and after adding the allow users to interact it uninstalled. Thank you for your help with this! Do you happen to know of a way to make this transparent without user interaction ?
wusa.exe has a /quiet switch which should suppress this.
I also tested manually and seems to work fine
@ anthonyraimondi-9190
As Jason mentioned, we could use the uninstall command-line through package deployment since the command is worked.
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Thank you I used your command and added Jasons Allow user interaction and it went through perfectly.
@ anthonyraimondi-9190
Thanks for your feedback and I'm glad the problem is solved now.
If you have any questions in future, we warmly welcome you to post in this forum again.
Have a nice day!
Thank you!