Dear Tim Microsoft,
I work at one of the Government Banks in Indonesia. Currently my team and I use email outook for work purposes. The grouping email that I currently manage is: helpdeskt.rccjkt@bankmandiri.co.id where the members of the email are my team and 1 boss. There are several suggestions regarding the use of the Outlook 365 email feature at the same time I want to ask. One of which is:
- Can activity reports be provided such as:
- Report on the number of emails responded to daily / weekly / monthly
- report how long it takes to respond to each email
- Report on the subject category of every email that is received and responded to
- The emails that we manage are:
- helpdesk.rccjkt5@bankmandiri.co.id
- helpdesk.rccjkt4@bankmandiri.co.id
- helpdesk.rccjkt3@bankmandiri.co.id
- helpdesk.visasignatr@bankmandiri.co.id
- helpdesk.rcc@bankmandiri.co.id
- helpdesk.worldelite@bankmandiri.co.id
Please help so that the report on point number 1 can be available for each of these emails.
This is to monitor the productivity of our team's daily activities.
thank you
Stevanus Susilo