Right Click start button links broken

Martin Rockwell 21 Reputation points
2020-09-18T19:51:02.043+00:00

Just did an in place upgrade from win 7 ultimate to win 10 pro. Most of the links on the right click start button menu do not work. These are: event viewer device manager computer management disk management command prompt task manager file explorer The other items work correctly. Also, right click on This PC or My PC and selecting computer management does not work.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Dale Kudusi 3,236 Reputation points
    2020-09-21T08:33:28.723+00:00

    Hi

    Might be incompatibility issue of third-party app extension on context menu, you could try this method following:
    https://www.howtogeek.com/howto/windows-vista/how-to-clean-up-your-messy-windows-context-menu/

    Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information

    Please feel free to let us know if you need further assistance.

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  1. Sean Liming 4,591 Reputation points
    2020-09-19T03:21:30.997+00:00

    This site has some suggestions: https://www.pcerror-fix.com/start-button-not-working
    I ran into an issue with the Start button just not working all together and the first suggestion worked.

    Here is another site has other suggestions: https://geekermag.com/windows-10-start-button-not-working/

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  2. Kapil Arya 8,116 Reputation points MVP
    2020-09-19T05:23:04.903+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-start-button-not-working-in-windows-10

    Hope this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP. 

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  3. Martin Rockwell 21 Reputation points
    2020-09-26T23:05:46.043+00:00

    I figured out this is called the WinX menu and searching on that gives a lot of useful info including a free app to edit it since it's driven by shortcuts that are hashed and can't be edited normally.

    The problem was a corrupted shell extension from an app. I figured out which one using ShellExView, a shell extensions editor. I disabled all non-MS extensions, saw the problem fixed, and re-enabled them until I found the broken one. Reinstalling the app then allowed that extension to be re-enabled w/o breaking anything.

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