10,956 questions with Outlook | Windows | New Outlook for Windows | For business tags

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13 answers

PDF Preview and Download Error in New Outlook - Adobe Acrobat Reader Says File is Damaged or Unsupported

Hello Microsoft Community, I'm experiencing a frustrating issue with the new Outlook app where I can't preview or download PDF attachments without encountering an error. Specifically, when I try to preview a PDF attachment, or even download it and open…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-06T00:48:07.38+00:00
Sang Tran 205 Reputation points
answered 2025-12-11T03:57:09.4733333+00:00
Sophie N 8,290 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to Customise Bullet Point Spacing and Bullet Styles in New Outlook

Dear Microsoft Support Team, I hope this message finds you well. I am currently using the new Outlook interface and would like to enquire about formatting options for bullet points within emails. Specifically, I would like to appreciate guidance on the…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-01T10:51:49.6966667+00:00
jeehonglee-0932 0 Reputation points
accepted 2025-12-11T03:33:44.71+00:00
jeehonglee-0932 0 Reputation points
2 answers

New laptop. Outlook is not allowing email setup, even though its ALREADY on my prior laptop Outlook. ???

Purchase new URL last week, and created a new email w MS365. Loaded it into laptop and into Outlook - works fine. Laptop had unrelated issues, so I purchased new laptop. (laptop2) Tried to load Outlook with my email address onto laptop2. Received…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-11T02:28:33.51+00:00
Mark Connell 0 Reputation points
edited an answer 2025-12-11T03:14:09.86+00:00
Sophie N 8,290 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

SharePoint Links via Outlook: Recipients of this message

If I copy a link from SharePoint and paste it in an email, notice that not all recipients of the email have access, and modify the link within Outlook by selecting "Recipients of this message," will that update the access in SharePoint (or does…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-08T20:42:57.09+00:00
Tony Mintrup 0 Reputation points
accepted 2025-12-10T23:03:05.5033333+00:00
Tony Mintrup 0 Reputation points
2 answers

New Outlook disappeared

I have been fighting with this issue for about 3 weeks now. Installed 25H2 about a month ago and everything appeared to be fine. About 3 weeks ago Outlook completely disappeared off my machine. I re-installed outlook but it will only install the Classic…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-09T16:00:21.1633333+00:00
Ed ant 0 Reputation points
commented 2025-12-10T22:55:20.1466667+00:00
Vy Nguyen 7,655 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Erro Outlook New: Nome do aplicativo com falha: olk.exe, versão: 1.2025.1121.100

Olá, bom dia! Outlook New apresentou o mesmo erro em duas maquinas diferentes (por hora): [Nota do moderador: informações pessoais removidas] Reparo e restauração do aplicativo foi executado, mas sem sucesso. Também foi feito a correção das dll's do…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-09T14:24:31.6866667+00:00
Gabriel Concetto Martins 0 Reputation points
commented 2025-12-10T22:21:43.5466667+00:00
Alexis-NG 9,255 Reputation points Microsoft External Staff Moderator
1 answer

Outlook New is not receiving new emails, Classic works fine

i have several users reporting that they are not able to receive new emails in Outlook New. This issue happens in 3 different tenants in 3 different cities. New emails will show up once you close and reopen outlook i have tried uninstall reinstall…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-09T15:24:14.39+00:00
Brock Ranta 0 Reputation points
commented 2025-12-10T21:46:59.8366667+00:00
Killian-N 6,720 Reputation points Microsoft External Staff Moderator
2 answers

I cannot send emails after spam restriction

I was recently hacked and have not wiped my hard drive and changed my outlook password but cannot send emails because Microsoft put a restriction on the account since the hacker sent a spam email before. How do I get this restriction removed now that it…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-09T15:13:02.0333333+00:00
Horgonzo 0 Reputation points
commented 2025-12-10T21:23:51.0966667+00:00
Hani-N 5,365 Reputation points Microsoft External Staff Moderator
2 answers

We have shared outlook accounts (group) getting declined whenever they book a video conference room.

We have several video conference rooms that are used by staff. We are noticing lately that the shared group email accounts/calendars are getting declined when they try to book the rooms for their meetings. The room can be CLEAR; no meetings and…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-09T20:34:42.61+00:00
C Priscilla 0 Reputation points
commented 2025-12-10T21:17:59.67+00:00
Vy Nguyen 7,655 Reputation points Microsoft External Staff Moderator
3 answers

I would like to add a 'Note' feature to Outlook, to help better track meeting changes

As a Senior Administrator for a large Hospital Corporation, I work closely with a wide group of admins who rely heavily on Outlook’s Calendar to manage complex schedules. We would love to see a feature added that would allow users to attach notes…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-09T14:54:56.33+00:00
Andrea L 0 Reputation points
answered 2025-12-10T19:59:30.52+00:00
Ruby-N 6,135 Reputation points Microsoft External Staff Moderator
3 answers

Autofill contacts not detected by name in New Outlook

Issue Summary Following a recent migration from Mozilla Thunderbird to Microsoft Outlook, users report that the auto-complete functionality in the To, CC, and BCC fields does not resolve contact names as expected. When typing a contact’s name, Outlook…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-02T18:18:11.59+00:00
Rob Gloss 0 Reputation points
edited an answer 2025-12-10T18:07:58.08+00:00
Alexis-NG 9,255 Reputation points Microsoft External Staff Moderator
1 answer

Updated from Essentials to Business and now can't log in

I was logged in to Outlook desktop. We added an accounting email so I assigned my work email as a delegate so I could access both while logged into my work email. My subscription was set as Essentials so that did not work. We upgraded my email to…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-10T14:45:18.23+00:00
Nikki 0 Reputation points
edited an answer 2025-12-10T18:04:49.68+00:00
Ruby-N 6,135 Reputation points Microsoft External Staff Moderator
1 answer

new outlook doesn't open

Good day community, Hope everyone are doing alright, I would like to know how to fix this issue. As per Ai, it suggested me to delete the EBWebview folder. do you think it is right to do that as it's a 40 Gig folder - please help me resolve this issue…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-10T15:28:46.29+00:00
Shariq 0 Reputation points
edited an answer 2025-12-10T17:27:11.9833333+00:00
Chris Duong 5,165 Reputation points Microsoft External Staff Moderator
1 answer

New Outlook rules not allowing move to personal folder

Trying to set up rules in new outlook to replace the ones created in classic outlook and move to action does not include any pst folders. How can i set up a rule to move specific mails to my existing outlook data folder?

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-10T14:11:24.77+00:00
Jack Karcher 0 Reputation points
edited an answer 2025-12-10T15:56:42.74+00:00
Alexis-NG 9,255 Reputation points Microsoft External Staff Moderator
2 answers

Sender is outside organization

How can I approve email addresses "outside my organization" to override the warnings? these warnings repeat regardless of the amount of times I receive emails from them.

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-10T14:42:19.9533333+00:00
Jay 0 Reputation points
answered 2025-12-10T15:51:27.4833333+00:00
Kai-L 7,250 Reputation points Microsoft External Staff Moderator
5 answers

My work hours and location will not save in New Outlook

I am the IT admin in my company and one of my colleagues no longer sees the Teams meeting option when creating a new event in Outlook, also his Work hours and Location are not saving when changed, they default back to 0800am to 1201am, i have tried…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-09T08:23:42.4833333+00:00
Matthew Weale 0 Reputation points
edited an answer 2025-12-10T15:36:55.4066667+00:00
Tina L 8,665 Reputation points Microsoft External Staff Moderator
3 answers

Can't add signature in Outlook

I want to add/edit signature for my email. But I am not seeing any signature option under File -> Settings -> Mail. When I try to click Signature (on top options) from a new email, it takes me to Settings, but I can't see Signature anywhere in…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-03T17:09:10.7966667+00:00
Nandy, Turja 5 Reputation points
edited a comment 2025-12-10T15:35:27.2066667+00:00
Chris Duong 5,165 Reputation points Microsoft External Staff Moderator
2 answers

GET RID OF NEW OUTLOOK

PLEASE PLEASE Can some one tell me how to get rid of new outlook every time i start outlook it starts new outlook and it is crap I have tried everything

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-10T13:17:59.66+00:00
chris cox 0 Reputation points
answered 2025-12-10T14:50:19.2766667+00:00
Demi-N 9,100 Reputation points Microsoft External Staff Moderator
3 answers

Outlook not launching

Hi Have just done the latest update on my Windows 11 and now Outlook will not launch I have tried to uninstall and re Install the app and I still can not open it on the computer

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-10T07:25:21.96+00:00
Andrew 0 Reputation points
commented 2025-12-10T14:27:35.0266667+00:00
Allison-H 4,960 Reputation points Microsoft External Staff Moderator
2 answers

How to stop alerts for every single email while I've been away

If I've been away from my computer for the day, and I come back windows / "new" outlook then shows an alert and plays a sounds for every single email that was received during that time period, so could be 20 or 30 "dings" and pop ups…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-08T09:51:54.4466667+00:00
Patrick Horne 5 Reputation points
commented 2025-12-10T14:03:18.08+00:00
Phoebe-N 6,880 Reputation points Microsoft External Staff Moderator