14,283 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags

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2 answers

how can i transfer game save files from one drive to pc without losing progress between multiple synced games (dragon age specifically)

i’m not playing through steam, im playing through i believe the pc EA app. i got the games originally from the xbox game pass app but now it seems it’s through EA. im playing dragon age origins and attempting to transfer my gameplay choices over to…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-09T12:54:11.59+00:00
Jess 0 Reputation points
commented 2025-12-10T15:50:35.9533333+00:00
Alex_T 3,590 Reputation points Microsoft External Staff Moderator
4 answers

No option to set up One Drive Personal Vault on Win 11

I have OneDrive personal vault set up on one windows 11 laptop and two iPhones. It works fine on these 3 devices but I just installed a new Windows 11 laptop and OneDrive is working fine on this except there is no shortcut to Personal Vault and no…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-11-20T14:06:42.26+00:00
Peter Solinas 0 Reputation points
recommended 2025-12-10T15:36:29.5466667+00:00
Alexandra Tanasescu 0 Reputation points Microsoft External Staff Moderator
13 answers

I want to open my personal vault with a pin -- have been chatting for two hours

I want to open my personal vault with a pin. I have been chatting for 2 hours. I was transferred to one drive support and only got an email form to fill out.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-11-21T01:26:38.99+00:00
Michael Kornelsen 0 Reputation points
edited an answer 2025-12-10T14:54:44+00:00
Ana M 0 Reputation points Moderator
3 answers One of the answers was accepted by the question author.

How to avoid synching problems when working on 3 desktops

I have 3 desktops, two at my main home (reside 9 months) and one at a vacation home (reside 3 months). The vacation home is shut off when not there. Last year when I turned it on One Drive synched the files on the vacation home desktop as if they were…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-09T20:55:56.9+00:00
Rosalita92 40 Reputation points
accepted 2025-12-10T12:41:23.1566667+00:00
Rosalita92 40 Reputation points
1 answer

I was charge twice for a recent download, I only need one subscription how do i get a refund?

On Dec. 7th I upgraded for more one drive storage. My credit card has been charge twice for $19.99. I only need one subscription for my laptop. What information do you need to help me get a refund? Suzanne Grimes [Moderator note: personal information…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-10T09:37:54.2+00:00
Suzanne Grimes 0 Reputation points
answered 2025-12-10T10:16:50.3333333+00:00
Estrella721 28,975 Reputation points Independent Advisor
3 answers

can't install onedrive from an existing 365 account

I was chatting with a Microsoft Help Technician "Bo" and she uninstalled my OneDrive app. She gave me a link to resume the chat after I restarted my Windows PC. The link didn't work on Chrome or Edge. They called me but no one was on the line.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-04T19:29:57.7033333+00:00
James Lampasona 0 Reputation points
commented 2025-12-10T08:25:24.76+00:00
James Lampasona 0 Reputation points
2 answers

Why I have space in my one drive but when copy files keep saying I need more space?

Why when copying a file in my personal one drive states I need more space while my drive says that I had used only 1% of the space

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-10T07:13:47.3433333+00:00
mary grace camilleri 0 Reputation points
answered 2025-12-10T08:05:54.0066667+00:00
Sumit D - IA 151.3K Reputation points Independent Advisor
3 answers

Fixing OneDrive path & hard drive vs onedrive

How do I clean up my OneDrive folders when the file path looks like this: "C:\Users\Mary\OneDrive\Pictures\Documents\New folder\OneDrive\flight.jpg" Clearly, I'm in OneDrive within OneDrive and I cannot figure out how to move everything…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-08T14:46:29.76+00:00
Al Mar 0 Reputation points
answered 2025-12-10T02:01:44.6166667+00:00
Rodrigo Queiroz 71,085 Reputation points Independent Advisor
2 answers

I've deleted a massive amount of files yet it still says I am over the storage limit. Am I being forced to purchase a subscription?

I have been deleting files for several hours now to free up space yet everytime I delete a huge amount of files, my storage limit overload keeps stating I exceeded. Am I being forced to purchase a subscription?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-10T00:53:36.49+00:00
Wendy Quesada 0 Reputation points
answered 2025-12-10T01:40:52.83+00:00
Randy Baroja 18,970 Reputation points Independent Advisor
2 answers

Unable to Delete File That is Shared with Me

I was shared an unsolicited file on my onedrive. I'm pretty sure it is phishing because the file jsut says "click here". I am trying to delete it and remove me from being shared but it couldn't be done so and just says "The provided item…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-09T22:46:02.7466667+00:00
Fadz 0 Reputation points
answered 2025-12-09T23:19:16.7+00:00
Kimberly Olaño 19,625 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Does One Drive work during trial 365 subscription

Does Microsoft One Drive work during a trial 365 subscription

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-09T20:35:27.3433333+00:00
Michael McAdams 0 Reputation points
answered 2025-12-09T21:12:11.5133333+00:00
EmilyS726 185.8K Reputation points Independent Advisor
5 answers

Point OneDrive to existing folders

I had OD on my desktop, removed it because I thought it might be the cause of computer freezes, & now I do not think it was the culprit, so I reinstalled it. I let it choose the default folder, e.g., C:\drive location and hit 'go'. However, all the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-05T13:01:16.7533333+00:00
Brian 0 Reputation points
commented 2025-12-09T18:14:53.6766667+00:00
Brian 0 Reputation points
2 answers

I have a Microsoft Personal subscription with 1TB of storage but my OneDrive is still showing only 5GB

2 months ago I subscribed to Microsoft Personal for 1TB of OneDrive storage. My OneDrive is still showing only 5GB of storage. I have checked my subscription and it is active, unlinked and signed in again and run the reset command but still only have…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-09T09:57:10.5966667+00:00
David Varnish 0 Reputation points
commented 2025-12-09T17:24:40.4933333+00:00
John Jefferson Doyon 47,160 Reputation points Independent Advisor
3 answers

My files are missing in my Personal Vault in OneDrive and I show 2 account with the same email address.

My folders in my Personal Vault in OneDrive are empty. (Missing) Also I have the option to login to another account however, both accounts have the same email address. I show changes in my OneDrive that I didn't make, I feel like my account was hacked.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-07T18:31:23.36+00:00
Tony Mallegni 0 Reputation points
answered 2025-12-09T14:28:19.2233333+00:00
Kai-H 6,010 Reputation points Microsoft External Staff Moderator
5 answers One of the answers was accepted by the question author.

How can I disable the personal vault, so I can update to the cloud. It must be open to continue.

How can I disable the personal vault, so I can update to the cloud. It must be open to continue.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-06T14:32:42.2866667+00:00
Ken Metcalf 20 Reputation points
accepted 2025-12-09T14:18:38.1233333+00:00
Ken Metcalf 20 Reputation points
5 answers

corrupt excel file

Hi If you save files on onedrive why can you not go back to a previously saved version of said file. Does it mean that onedrive is not backed up? I have lost a most important excel file which was password encrypted. The file was fine in April 2025. It…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-08T21:41:52.21+00:00
Karen Gaffney 0 Reputation points
answered 2025-12-09T10:05:08.0466667+00:00
Karen Gaffney 0 Reputation points
1 answer

restore on one drive

I am trying to restore items from my recycle bin on One Drive and it only let me restore a few. I tried more and it tells me it can't restore. Please help. I really need those files back.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-09T06:08:50.0233333+00:00
Kathleen Andersen 0 Reputation points
answered 2025-12-09T06:48:09.17+00:00
DYARI BARHAM 30,211 Reputation points Independent Advisor
3 answers

How do I add the app One Drive to my computer?

I wanted to get the updated version of One Drive. I was instructed to uninstall One Drive before I could get the updated version. I uninstalled One Drive and cannot find how to load the One Drive app so I can get an updated version

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-08T20:50:06.3733333+00:00
Roger Denisewicz 0 Reputation points
edited an answer 2025-12-09T01:58:52.1+00:00
Craig Long 16,515 Reputation points Volunteer Moderator
2 answers

I am getting this error 0x80070194

I purchase a new laptop and installed Microsoft 365 and I can't open files I get this error 0x80070194

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-08T22:34:30.59+00:00
Angela Aprile 0 Reputation points
answered 2025-12-08T23:11:05.2333333+00:00
Arlene D 23,255 Reputation points Independent Advisor
4 answers

Can't login back to my microsoft account. Help plsssss

Hey, I'm really having a hard time signing back into my Microsoft account. It's an old account that had never been logged out of my computer for decades. Recently, I had to logout and login and due to too many errors, I was unable to login back again. I…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-07T08:38:20.08+00:00
Dong Hun Kang 10 Reputation points
commented 2025-12-08T19:28:24.2633333+00:00
Luiz Guimarães 0 Reputation points