14,283 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags
how can i transfer game save files from one drive to pc without losing progress between multiple synced games (dragon age specifically)
i’m not playing through steam, im playing through i believe the pc EA app. i got the games originally from the xbox game pass app but now it seems it’s through EA. im playing dragon age origins and attempting to transfer my gameplay choices over to…
Microsoft 365 and Office | OneDrive | For home | Windows
No option to set up One Drive Personal Vault on Win 11
I have OneDrive personal vault set up on one windows 11 laptop and two iPhones. It works fine on these 3 devices but I just installed a new Windows 11 laptop and OneDrive is working fine on this except there is no shortcut to Personal Vault and no…
Microsoft 365 and Office | OneDrive | For home | Windows
I want to open my personal vault with a pin -- have been chatting for two hours
I want to open my personal vault with a pin. I have been chatting for 2 hours. I was transferred to one drive support and only got an email form to fill out.
Microsoft 365 and Office | OneDrive | For home | Windows
How to avoid synching problems when working on 3 desktops
I have 3 desktops, two at my main home (reside 9 months) and one at a vacation home (reside 3 months). The vacation home is shut off when not there. Last year when I turned it on One Drive synched the files on the vacation home desktop as if they were…
Microsoft 365 and Office | OneDrive | For home | Windows
I was charge twice for a recent download, I only need one subscription how do i get a refund?
On Dec. 7th I upgraded for more one drive storage. My credit card has been charge twice for $19.99. I only need one subscription for my laptop. What information do you need to help me get a refund? Suzanne Grimes [Moderator note: personal information…
Microsoft 365 and Office | OneDrive | For home | Windows
can't install onedrive from an existing 365 account
I was chatting with a Microsoft Help Technician "Bo" and she uninstalled my OneDrive app. She gave me a link to resume the chat after I restarted my Windows PC. The link didn't work on Chrome or Edge. They called me but no one was on the line.…
Microsoft 365 and Office | OneDrive | For home | Windows
Why I have space in my one drive but when copy files keep saying I need more space?
Why when copying a file in my personal one drive states I need more space while my drive says that I had used only 1% of the space
Microsoft 365 and Office | OneDrive | For home | Windows
Fixing OneDrive path & hard drive vs onedrive
How do I clean up my OneDrive folders when the file path looks like this: "C:\Users\Mary\OneDrive\Pictures\Documents\New folder\OneDrive\flight.jpg" Clearly, I'm in OneDrive within OneDrive and I cannot figure out how to move everything…
Microsoft 365 and Office | OneDrive | For home | Windows
I've deleted a massive amount of files yet it still says I am over the storage limit. Am I being forced to purchase a subscription?
I have been deleting files for several hours now to free up space yet everytime I delete a huge amount of files, my storage limit overload keeps stating I exceeded. Am I being forced to purchase a subscription?
Microsoft 365 and Office | OneDrive | For home | Windows
Unable to Delete File That is Shared with Me
I was shared an unsolicited file on my onedrive. I'm pretty sure it is phishing because the file jsut says "click here". I am trying to delete it and remove me from being shared but it couldn't be done so and just says "The provided item…
Microsoft 365 and Office | OneDrive | For home | Windows
Does One Drive work during trial 365 subscription
Does Microsoft One Drive work during a trial 365 subscription
Microsoft 365 and Office | OneDrive | For home | Windows
Point OneDrive to existing folders
I had OD on my desktop, removed it because I thought it might be the cause of computer freezes, & now I do not think it was the culprit, so I reinstalled it. I let it choose the default folder, e.g., C:\drive location and hit 'go'. However, all the…
Microsoft 365 and Office | OneDrive | For home | Windows
I have a Microsoft Personal subscription with 1TB of storage but my OneDrive is still showing only 5GB
2 months ago I subscribed to Microsoft Personal for 1TB of OneDrive storage. My OneDrive is still showing only 5GB of storage. I have checked my subscription and it is active, unlinked and signed in again and run the reset command but still only have…
Microsoft 365 and Office | OneDrive | For home | Windows
My files are missing in my Personal Vault in OneDrive and I show 2 account with the same email address.
My folders in my Personal Vault in OneDrive are empty. (Missing) Also I have the option to login to another account however, both accounts have the same email address. I show changes in my OneDrive that I didn't make, I feel like my account was hacked.…
Microsoft 365 and Office | OneDrive | For home | Windows
How can I disable the personal vault, so I can update to the cloud. It must be open to continue.
How can I disable the personal vault, so I can update to the cloud. It must be open to continue.
Microsoft 365 and Office | OneDrive | For home | Windows
corrupt excel file
Hi If you save files on onedrive why can you not go back to a previously saved version of said file. Does it mean that onedrive is not backed up? I have lost a most important excel file which was password encrypted. The file was fine in April 2025. It…
Microsoft 365 and Office | OneDrive | For home | Windows
restore on one drive
I am trying to restore items from my recycle bin on One Drive and it only let me restore a few. I tried more and it tells me it can't restore. Please help. I really need those files back.
Microsoft 365 and Office | OneDrive | For home | Windows
How do I add the app One Drive to my computer?
I wanted to get the updated version of One Drive. I was instructed to uninstall One Drive before I could get the updated version. I uninstalled One Drive and cannot find how to load the One Drive app so I can get an updated version
Microsoft 365 and Office | OneDrive | For home | Windows
I am getting this error 0x80070194
I purchase a new laptop and installed Microsoft 365 and I can't open files I get this error 0x80070194
Microsoft 365 and Office | OneDrive | For home | Windows
Can't login back to my microsoft account. Help plsssss
Hey, I'm really having a hard time signing back into my Microsoft account. It's an old account that had never been logged out of my computer for decades. Recently, I had to logout and login and due to too many errors, I was unable to login back again. I…