Netflix in Windows 7 Media Center may encounter an script error after you install Internet Explorer 9(IE9)

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IE9 RC released a few days ago. So we will start posting a series of IE 9 known issues and best practices.

This article describes an issue about Internet Explorer 9 and Netflix in Windows 7 Media Center.

Symptom:

After you install Windows Internet Explorer 9 Release Candidate (RC) on a computer that is running Windows 7, the Netflix application in Windows Media Center may encounter an error when it initiates video playback.

The error is something like "script error".

Resolution:

To resolve this problem, follow these steps (Details in https://support.microsoft.com/kb/2512239):

  1. Click Start menu, type Regedit.exe in the Search programs and files box, and then press ENTER. Click Yes in the UAC prompt dialog box.

  2. Locate and then click the following registry subkey: HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMainFeatureControlFEATURE_USE_LEGACY_JSCRIPT

    Note Create the FEATURE_USE_LEGACY_JSCRIPT subkey if it does not exist.

  3. On the Edit menu, point to New, and then click DWORD (32-bit) Value.

  4. Type ehexthost.exe, and then press ENTER.

  5. Right-click ehexthost.exe, and then click Modify.

  6. In the Value data box, type 1, and then click OK.

  7. On the Edit menu, point to New, and then click DWORD (32-bit) Value.

  8. Type ehexthost32.exe, and then press ENTER.

  9. Right-click ehexthost32.exe, and then click Modify.

  10. In the Value data box, type 1, and then click OK.

  11. Exit Registry Editor.

Reference:

https://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/21878302-e98e-4539-9bae-a00a360d9da6
https://social.technet.microsoft.com/Forums/en-US/w7itpromedia/thread/2533baba-52af-4ed4-83cb-5b5be91b5b61
https://social.technet.microsoft.com/Forums/en-US/w7itpromedia/thread/3ebcc418-a462-448d-b90b-fb130e33436f
https://social.technet.microsoft.com/Forums/lt-LT/w7itpromedia/thread/3ebcc418-a462-448d-b90b-fb130e33436f

Comments

  • Anonymous
    August 15, 2011
    This information appears incorrect.  I found the key under HKLM, not HKCU.  Is this correct?  The fix did not work for me.  Trying to uninstall IE9 next.  Firefox is better anyway!

  • Anonymous
    December 03, 2011
    I WAS having issues installing Netflix in Windows Media Center. Here is how I fixed it. First of all I am running Windows 7 Ultimate x64 and I belong to my own domain here at home with a roaming profile. (Don't ask why). I had to re install Microsoft Silver-light and delete my old roaming profile and start with a new one. After that i stopped getting the 'There was a problem during installation. Please try again later'. If you don't belong to a Domain and youor have a local profile (you will have a local profile if you don't belong to a domain) then you will need to remove that profile before it will work. Simply delete your username in the C:Users<your username here> and re create your profile. If you do belong to a domain like in my case, I deleted my roaming profile on my server and allowed a new one to be created. I also deleted my username from Active Directory and created a new one with the same name with the same location of my old roaming profile. Obviously the new profile was empty and I had to redo all of my settings and library's. Was kind of a pain in the neck but it worked and I can now watch Netflix from Windows Media Center. I no longer get the   'There was a problem during installation. Please try again later'.

  • Anonymous
    April 07, 2012
    I just went into IE9 and deleted my temporary internet files and everything worked fine.