Office SP3 and File formats

In Office 2007, we changed the default to disable a number of older file formats where we saw very low usage and a high security risk in our code that loads these formats. From the security standpoint, this is the right thing to do. From the data we have on file opens, very few users open files in these formats, so we decided to modify the default behavior to this safer approach.

Attack surface reduction is something we spend a lot of energy on – the canonical example is IIS 5.0 vs. IIS 6.0. IIS 5.0 had enabled everything by default. Who's ever actually printed to a web server? OTOH, who's ever taken over a web server with the .printer exploit? Unfortunately, quite a few. Figuring out how to turn off the things that you don't need was too hard for most admins. IIS 6.0 took the opposite approach – turn almost everything off, and make it easy to turn on what you need. The security record of IIS 6.0 shows how effective this has been – they went from having a poor security record to one of the best.

We've been doing some of the same things with Office – there are converters that didn't get installed by default in Office 2003. We noticed that the attackers seemed to be preferentially hitting the parsers for the older formats, and if the great majority of you don't need the older format, its risk without reward. This was the thinking behind disabling the older formats by default in Office 2007 and eventually Office 2003 SP3. We'll try harder to make enabling older formats much more user-friendly in the future.

To put things in perspective, many of these formats are very old, with some dating back over 15 years since the app that created them by default shipped. Something I want to be very clear about – we are not removing your ability to read these files. If you need them, the parsers are still there. All we've changed is the default. The older formats are still supported. We understand that some of you have a need to be able to read archived files, sometimes for long periods, and we will continue to support that. There are two ways to continue to open these files:

  • You can create a trusted location and place the files there. This is documented in https://support.microsoft.com/kb/922849. It's an easier process if you're running Office 2007 than if you're on Office 2003, but it is an available option.
  • You can change the default version that we'll still open, which is discussed in more detail below.

 

Recently we released SP3 for Office 2003, and we took a number of the security improvements for Office 2007 and applied those to Office 2003 as well. Unfortunately, we make a couple of mistakes that we will correct immediately.

  • We did a poor job of describing the default format changes. There is a KB article for it here - https://support.microsoft.com/kb/938810. In the KB article we stated that it was the file formats that were insecure, but this is actually not correct. A file format (with some exceptions, like .hlp files) isn't insecure – it's the code that reads the format that's more or less secure. The parsers we use for these older formats aren't as robust as the code we've written more recently, which is part of our decision to disable them by default. But again, it isn't the format that's the problem, nor is it the app that wrote the format – it's the app that reads the format. We just revised the KB article to correct this error.
  • Some of the formats blocked are from products built by companies other than Microsoft, and we apologize for implying that there were any problems in those companies file formats.
  • We did not provide an easy way for end users to change this behavior so they could open these older files. There are admin templates that system administrators can easily use, and there are also some registry keys that people can set, but that was it. In order to make this easier for anyone to override, we'll update the KB article and provide the following files that anyone can download and run to override the security settings.

 

The .reg files you can use to change the security settings can be downloaded here:

To re-enable Word file formats only - UnblockWord.reg

To re-enable Excel file formats only - UnblockExcel.reg

To re-enable PowerPoint file formats only - UnblockPowerPoint.reg

To re-enable the CorelDraw (CDR) file format only - UnblockCDR.reg

 

To restore the blocked Word file types only - RestoreBlockingWord.reg

To restore the blocked Excel file types only - RestoreBlockingExcel.reg

To restore the blocked PowerPoint file types only - RestoreBlockingPowerPoint.reg

To restore the blocked CorelDraw (CDR) file type only - RestoreBlockingCDR.reg

 

In order to change the settings for the CDR file type, you need to be logged on as an administrator, or if you're on Windows Vista, running with an elevated application. By default, regedit will prompt for elevation when it runs the .reg files. This is because the filters used to import some older image formats like CorelDraw CDR files is registered in the machine-wide settings, not the per-user settings.

In closing, I want to emphasize that we're not removing support – we're making the default safer. If you're among the users who do need to be opening these formats, we will continue to support you. We also recognize that we have not made any of this as usable as we'd like, and we apologize that this hasn't been as well documented or as easy as you need it to be. We're also going to take a hard look at how we can do better in the future.

Comments

  • Anonymous
    January 04, 2008
    PingBack from http://geeklectures.info/2008/01/04/office-sp3-and-file-formats/

  • Anonymous
    January 05, 2008
    I'm sorry, but I'm afraid that Microsoft simply lacks credibility when it says "sorry we removed support for old formats solely because we wish to reduce the 'attack surface' of our software". [snip - fnord] [dcl] I can tell you're the kind of guy who really likes conspiracy theories, but tell you what - go to http://www.microsoft.com/technet/security/current.aspx and do a search on bulletins that apply to Office 2003, SP2 and later. I get 25 of them, with more coming. That's way too many. There's no way we'd ever even consider doing something like this if we weren't trying to solve a serious problem that was affecting a lot of customers. As I said, we didn't do it as well as we should have, and we're apologizing for that. I'm not apologizing for protecting customers from active threats. We'll learn from this, and we'll do it better in the future. PS - we didn't remove support. The formats are all still supported, they're just off by default.  

  • Anonymous
    January 05, 2008
    Nu. Totusi, Office 2003 SP3 blocheaza o serie de formate de documente (foarte putin folosite in Microsoft

  • Anonymous
    January 05, 2008
    I want to quickly follow-up on yesterdays blog post and provide some additional information about this

  • Anonymous
    January 05, 2008
    Whoa way to go MS. Official MS reg key downloads to help people with the file blocking issue with Office

  • Anonymous
    January 05, 2008
    Whoa way to go MS. Official MS reg key downloads to help people with the file blocking issue with Office

  • Anonymous
    January 07, 2008
    The comment has been removed

  • Anonymous
    January 07, 2008
    The comment has been removed

  • Anonymous
    January 08, 2008
    Office 2003 SP3でブロックされる旧形式、互換形式ファイルフォーマット有効化レジストリファイル公開

  • Anonymous
    January 08, 2008
    Mr. LeBlanc, with respect, some institutions depend critically on opening older files, particularly files that were created with earlier versions of Microsoft Office. Microsoft's own product. I realize that, as a total fraction of "office files opened by users", file formats like PowerPoint 4.0  and Word 95 are a small fraction. Of course they are; the formats are ten years old. But for the affected organizations, it's a stop-work problem that generates a service call unless they apply these registry keys across the entire enterprise. You're basically giving us two choices: (1) disable MS Office features that we currently use and need, or (2) expose our employees and the corporate network infrastructure to known and unknown security risks. It would be fair to say that many companies have invested and re-invested in MS Office precisely because it offered seamless compatibility for the corporate storehouse of knowledge, going back to the late 1980s. That compatibility is why we keep using it. I understand your argument that fixing the file format parsers could introduce rendering issues for those file formats, and that it will require effort that will affect product delivery timetables. Those are legitimate concerns. But if you'll pardon a cynical statement, it seems like MS is taking the path that requires the least work. You say, "We'll do better in the future." Does that mean you'll fix the code and re-enable safe access to files created with Microsoft products? FYI, I tried using the tools in the OMPM to bulk-convert old files up to Office 2007. The tool just doesn't work. Numerous files -- files that Office 2003 can open just fine if you apply the reg keys -- failed with "Error: C:testFile.doc failed to convert" So, we've got a lot of old files out there. We don't want to expose ourselves to malicious code. What options do we have? [dcl] I very much take your point. This isn't the sort of trade-off we want to confront anyone with. The trade-off we were dealing with was how we could get the SP3 fixes to you as quickly as we could. The decision wasn't so much about what was the least work as how we could get you protected as quickly as possible. I understand how it might appear to someone outside that we're just trying to do the least work, but if you knew just how much work we did, it would put things in perspective. We took a lot more change in this service pack than we typically do in order to try to keep customers secure. So far, it looks like it is paying off - at least on the security side. The points you're making are very much part of our discussions about what we're going to do going forward. As to exactly what we'll do, we're discussing it now, and I can't speak here about something that isn't either shipping or close to it. If you're having issues with the bulk converter, please open a support incident, and we'll try to find a solution for you. Thanks for your insightful comments and input.

  • Anonymous
    January 10, 2008
    Thanks for the reply. A final bit I should have mentioned -- the thing that was most frustrating about this is the way it was slipstreamed into the update process. Even the big README file: http://support.microsoft.com/?kbid=923618 doesn't mention it explicitly. It mentions that some files may not open, and refers you to : http://support.microsoft.com/kb/941636/ which ALSO doesn't mention explicitly which file types are affected, except for Corel Draw. Finally, you follow a link at the bottom of that page and drill down to http://support.microsoft.com/kb/938810/ which is explicitly. That's three articles you have to drill down through to find it. Our security people are super responsible and I'm sure they read the full readme file and several of the referenced articles. But even I can't blame them for missing this one. Since you're still working on it and ostensibly open to suggestions, allow me to suggest: If you're going to roll an update that retracts a feature, simply make it a separate non-critical update (mark it important, or something, since after all it's not like it's anywhere near as bad as MS08-001 or something like that). System admins could decide for themselves whether to apply it via their internal WSUS process, or end users could apply it separately via Windows Update. Rick R. [dcl] That was one of the parts of this we really didn't do well. If we're going to change something like this, we really need to tell you up front what's going to happen. You're right - that's not an acceptable experience. We have an easier time adding things by an additional update (MOICE is an example) than deprecating things. What I think we should have done was make it much easier for the user to roll back the change to the oldest version they need to deal with, especially in the case of Word, which can be very granular about it. Next thing is to make some real UI so that you can access the settings easily. At any rate, this is something we're going to be working on going forward - in fact, just came from a very short meeting about part of it. Once there's something I can talk about in public (which could be a while), I'll post about it.

  • Anonymous
    January 10, 2008
    Did you see the flurry of interest in this issue with Office 2003 sp3? Essentially sp3 blocks certain

  • Anonymous
    April 14, 2008
    As you may know, Office 2003 Service Pack 3 contains some changes to the behavior of Office . For example,

  • Anonymous
    May 21, 2008
    The comment has been removed

  • Anonymous
    July 31, 2013
    TreborG2: Look up "buffer overflow" and "use after free" for example

  • Anonymous
    December 01, 2016
    The comment has been removed

    • Anonymous
      March 22, 2018
      Well, they did at the time, which was 10 years ago. Things move. BTW, try being more polite.
  • Anonymous
    February 02, 2017
    keep reading about the registry fix "unblockexcel.reg"but I have no luck at finding it. I realy need it. I found a regedit fix for windows 7 but I can't find one I feel trustworthy since I installed Windows 10 but no luck yet.

    • Anonymous
      March 22, 2018
      Sorry, I have no idea where that would be found now.