Working exclusively with Office Web Apps - one small business customer's experiment

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One of our colleagues on the Get to the Point SharePoint blog recently wrote about working with a small business customer who, in the process of migrating to Office 365, experimented with using Office exclusively in the cloud (using OWA and Web Apps) and later using a combination of Office web-based and rich clients. Their observations were very interesting--check it out:

My experience with Software + Services in Office 365