Customer Feedback Stats as Compared to Internal Bug/Suggestion numbers since Beta 1 release

  • Article
Bugs Internal MSDN PFC Suggestions Internal MSDN PFC
Active 15% 12% Active 9% 6%
Fixed 43% 30% Fixed 12% 11%
Not Repro 8% 20% Not Repro 2% 4%
Won't Fix 8% 5% Won't Fix 23% 17%
Postponed 4% 4% Postponed 17% 29%
By Design 8% 13% By Design 7% 15%
External 2% 3% External 4% 6%
Duplicate 12% 14% Duplicate 24% 13%

Comments

  • Anonymous
    November 05, 2004
    The comment has been removed
  • Anonymous
    November 07, 2004
    Your assumption is correct about Not-Repro, the resolutions are split between not reproducing issues on our latest builds and not enough detail in some customer submitted bugs. For By Design, the majority of issues in this bucket were reported by customers because the features they were trying to use to accomplish a task were either not the right features or did not behave as expected. The next most common reason bugs were resolved as By Design involved features that were missing or changed from a previous version of Visual Studio and some were from missing functionality from an Express SKUs.

    The ammount of customer feedback since beta 1 is not a insignificant portion of the total bugs. The ammount of suggestions received from customers are roughly double those submitted by internal employees. Publishing the absolute numbers is an issue of debate internally so I can't provide those for you at this time.



  • Anonymous
    November 16, 2004
    Package Load Failure
    ---------------------------
    Package 'Microsoft.VisualStudio.VSCorePackage, Microsoft.VisualStudio, Version=2.0.3600.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' has failed to load properly ( GUID = {7494682B-37A0-11D2-A273-00C04F8EF4FF} ). Please contact package vendor for assistance. Would you like to disable loading this package in the future? You may use 'devenv /resetskippkgs' to re-enable package loading. Application restart is recommended, due to possible environment corruption.
    ---------------------------

    Here are the offending packages:
    SDMDesignerPackage
    XmlDesignerPackage
    Microsoft.VisualStudio.VSCorePackage
    VSDesignerPackage
    Microsoft.CompactFramework.Design.DesignerPackage

    And in the VS Install log I've got these errors for the aforementioned packages:
    03/28/04 16:44:08 DDSet_Error: CreateInstance failed for package [SdmDesignerPackage] GUID={39509E1B-E019-4B2C-835F-784430144E08} HRESULT=0x7fffffff

    Anyone else got this problem?