Update: Solution for WSUS Export Bug is now available for WSUS 3.x SP2

  • Article

I am pleased to announce that, as of today, a fix for this issue is available from Microsoft for WSUS 3.x, in addition to the Windows Server 2012 update that we published last week.

WSUS 3.x ships back to Windows Server 2003 R2, and ships in x86 and 64-bit versions. This requires additional testing above and beyond what we did for Windows Server 2012, which applies only to that OS and is for 64-bit only. Additionally, the packaging format for Windows Server 2012 is different from what we must use for downlevel OS versions.

An article describing how to get this update is available at:

Please see my last blog post for more engineering details about why this problem happened in the first place and what decisions we made to try to make this update as bulletproof as possible. This update rolls up and includes all updates to WSUS 3.2, including KB2734608. WSUS 3 SP2 must be installed before you install this update.

Also, I just wanted to take this opportunity to reiterate that all versions of WSUS prior to WSUS 3.0 SP2 are no longer being maintained or supported. WSUS 3.0 SP2 is a free download from the Microsoft Download Center, and any customers using older versions of WSUS should install both WSUS 3.0 SP2 and this hotfix as soon as possible.

Thanks,
The WSUS Team

Comments

  • Anonymous
    January 01, 2003
    @vsu_, thank you for posting that solution! I will speak with our test engineers and make sure that the relevant test cases are added for any upcoming updates to WSUS, so that this problem does not happen again.

    • Anonymous
      September 21, 2016
      Where i can find vsu_ solution?

  • Anonymous
    January 01, 2003
    @Typhoon87, I can't speak for the WU client, it's a different team altogether. Sorry!

  • Anonymous
    January 01, 2003
    Hi!Solution offered by vsu_ helped me too. Windows Server 2003 R2 SP2 x32, Wsus 3.0 SP2.

  • Anonymous
    January 01, 2003
    Any reason why this fix does not appear in WSUS itself? Or has it just not been pushed to WSUS?

  • Anonymous
    January 01, 2003
    @Ruffin, @Pearadice. Unfortunately, Windows Server 2003 SP2 is no longer supported under mainstream support. This update will only work on Windows Server 2003 R2 and later. If you have an extended support contract with Microsoft for Windows Server 2003, you should contact Support and they will work with us (the product group) to see if we can make an update privately available. Note: Windows Server 2003 R2 is also no longer supported under mainstream support, but the update happens to work with Windows Server 2003 R2, so you can apply this KB to Windows Server 2003 R2 anyway. Please see support.microsoft.com/.../lifepolicy for the product lifecycle policy.

  • Anonymous
    January 01, 2003
    "Note: Windows Server 2003 R2 is also no longer supported under mainstream support, but the update happens to work with Windows Server 2003 R2, so you can apply this KB to Windows Server 2003 R2 anyway." The update fails to install on Windows Server 2003 R2 - at least it did on my 64 bit server.  Same error as mentioned above in Ruffin's post. Guess it's time for me to upgrade to 2K8 or 2K12. Thanks for the reply.

  • Anonymous
    January 01, 2003
    I also encountered the same error on Microsoft.UpdateServices.Utils (HRESULT: 0x80070020) when installing the KB2828185 update on the server which previously had only KB2720211 installed. I have found the following solution to this problem:

  1. Stop any third-party programs and services which can interfere with updates (e.g., antivirus).
  2. Stop IIS and WSUS services:    iisreset /stop    net stop wsusservice
  3. Disable IIS WWW and WSUS services (this is the critical step which is not documented anywhere):    sc config wsusservice start= disabled    sc config w3svc start= disabled
  4. Now install the KB2828185 update — it should install without encountering the HRESULT: 0x80070020 error. Apparently this error occurs because the update installer restarts IIS and WSUS services before all file operations are completed, and then the Microsoft.UpdateServices.Utils file cannot be updated because it is in use by those services. Disabling these services prevents their startup during this critical time and avoids the problem.
  5. Reenable IIS WWW and WSUS services:    sc config wsusservice start= auto    sc config w3svc start= auto
  6. Start IIS and WSUS services:    iisreset    net start wsusservice This solution seems to work even after a failed attempt to install the KB2828185 update which left WSUS in a broken state.

  • Anonymous
    January 01, 2003
    ^Yes please! It's very annoying to see "new product added" and not know what was added!

  • Anonymous
    January 01, 2003
    Hello. The solution posted by VSU_ worked for me! :-) Regards.

  • Anonymous
    January 01, 2003
    I have a only semi related question. Will the WU client get upgraded with improved error messaging so troubleshooting a machine with a non functioning WU client will be easier.

  • Anonymous
    January 01, 2003
    Also, should this be installed on workstations that have the administrative console only installed?

  • Anonymous
    January 01, 2003
    The 32-bit download is here www.microsoft.com/.../details.aspx

  • Anonymous
    January 01, 2003
    Ben thank you for answering my first question. I have another after applying this update does the build number of WSUS in the console change.

  • Anonymous
    January 01, 2003
    If you are not having luck on WS2003 R2, try installing .NET 4.0 before installing the hotfix.

  • Anonymous
    January 01, 2003
    Update: I am also using WSUS 3.0 SP2

  • Anonymous
    January 01, 2003
    @Jay Wodka Resolution doesn't work. I placed the update at the root of C: Rebooted my server. Opened CMD prompt as the admin and ran: iisreset/stop net stop wsusservice Then I ran WSUS-KB2828185-x86.EXE Still got the same error: "An error occurred during the installation of assembly. Microsoft.UpdateServices.Utils,fileVersion="3.1.7600.262" ,version="3.1.6001.001" ,culture="neutral" ,publicKeyToken="31BF3856AD364E35" ,processorArchitecture="MSIL". Please refer to Help and support for more information. I am running Windows 2008 SP2, 32-bit.

  • Anonymous
    January 01, 2003
    One more question. When WSUS adds a new product or catagory is there a way to have it be a diffrent color in the Products and Calssifications window for the first couple of weeks so that Admins can tell which are new?

  • Anonymous
    January 01, 2003
    KB 2828185 doesn't mention supporting Windows Server 2003 Service Pack 2 (32-bit x86), only the 64 bit.  Will there be a separate update for the 32 bit?

  • Anonymous
    January 01, 2003
    By the way, did you stop WSUS service and/or the web service when running the installation?

  • Anonymous
    April 17, 2013
    Hello, This morning I tried to run the update package from this website www.microsoft.com/.../details.aspx  that you all posted on 4/16/2013 on my Windows Server 2003 SP2 64-bit WSUS 3.0 SP2 and I recieved this error message: "An error occurred during the installation of assembly. Microsoft.UpdateServices.Utils,fileVersion="3.1.7600.262" ,version="3.1.6001.001" ,culture="neutral" ,publicKeyToken="31BF3856AD364E35" ,processorArchitecture="MSIL". Please refer to Help and support for more information. HRESULT: 0x80070020. Do you have any idea, why I am recieving this error message? Thank you.

  • Anonymous
    April 17, 2013
    The comment has been removed

  • Anonymous
    April 25, 2013
    @Ben @Ruffin I am receiving the same error: "An error occurred during the installation of assembly. Microsoft.UpdateServices.Utils,fileVersion="3.1.7600.262" ,version="3.1.6001.001" ,culture="neutral" ,publicKeyToken="31BF3856AD364E35" ,processorArchitecture="MSIL". Please refer to Help and support for more information. HRESULT: 0x80070020. I am running Server 2008 x64, WSUS 3.0 SP2 and DotNet4 What can be causing this error?

  • Anonymous
    April 30, 2013
    hello, SCCM2012 I am installing on Windows server 2012 standard and I have no problems with WSUS. Below find events: The application (Windows Server Update Services, from vendor Microsoft) was hard-blocked and raised the Following: Windows Server Update Services is incompatible with this version of Windows. For more information, contact Microsoft. and logs is in SCCM: Supported WSUS Server version is not installed. Please install WSUS 3.0 SP1 Server or above. I can not install WSUS30-KB972455-x64/WSUS-KB2720211-x64/WSUS-KB2734608-x64/Windows8-RT-KB2764462-x64 could you help me?

  • Anonymous
    April 30, 2013
    I receiving the "I am receiving the same error: "An error occurred during the installation of assembly. Microsoft.UpdateServices.Utils,fileVersion="3.1.7600.262" ,version="3.1.6001.001" ,culture="neutral" as well on Windows 2003 SP2 with WSUS 3 SP2. Any ideas?

  • Anonymous
    May 01, 2013
    .....anyone? Looks like I'm going to have to rebuild my WSUS server as the updated has totally killed it. Thanks guys :-(

  • Anonymous
    May 16, 2013
    I am receiving the same error as well: "An error occurred during the installation of assembly. Microsoft.UpdateServices.Utils,fileVersion="3.1.7600.262" ,version="3.1.6001.001" ,culture="neutral" ,publicKeyToken="31BF3856AD364E35" ,processorArchitecture="MSIL". Please refer to Help and support for more information. HRESULT: 0x80070020. I'm also running Server 2008 Ent x64, WSUS 3.0 SP2 and DotNet4 What is a possible resolution to this error?

  • Anonymous
    May 16, 2013
    (Minor correction to by first post) I am receiving the same error as well: "An error occurred during the installation of assembly. Microsoft.UpdateServices.Utils,fileVersion="3.1.7600.262" ,version="3.1.6001.001" ,culture="neutral" ,publicKeyToken="31BF" ,processorArchitecture="MSIL". Please refer to Help and support for more information. HRESULT: 0x80070020. I'm also running Server 2008 Ent x64, WSUS 3.0 SP2 and DotNet4 What is a possible resolution to this error?

  • Anonymous
    May 23, 2013
    The comment has been removed

  • Anonymous
    June 28, 2013
    I am getting that same fileversion error on a freshing installed 2k8 server x64, wsus 3.0 sp2.  Solution ?

  • Anonymous
    July 02, 2013
    We have 7 disconnected networks. I am getting the exact same error   "An error occurred during the installation of assembly. Microsoft.UpdateServices.Utils,fileVersion="3.1.7600.262" ,version="3.1.6001.001" ,culture="neutral" ,publicKeyToken="31BF3856AD364E35" ,processorArchitecture="MSIL". Please refer to Help and support for more information. on my first two disconnected servers I installed the patch.   Windows 2008 SP2, 64-bit. and Windows 2008 SP2, 32-bit. On both systems, now my MMC snap-in does not work.   What can be done? Thank you.

  • Anonymous
    July 11, 2013
    Thank you vsu_  That worked for me...

  • Anonymous
    January 15, 2014
    The comment has been removed

  • Anonymous
    January 17, 2014
    Great VSU_ .Thank you for sharing!

  • Anonymous
    March 19, 2014
    Yes, the patch installed. Unfortunately it didn't help :(.

  • Anonymous
    June 18, 2014
    thank you vsu_ that worked for me as well.

  • Anonymous
    September 17, 2014
    thanks...

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  • Anonymous
    June 25, 2015
    Solution from VSU_ also worked for me with patch KB2938066 on 2003r2. Looks like Microsoft did not take this into account with the next WSUS patch either. Thanks to VSU_ for the help, it's greatly appreciated!!

  • Anonymous
    July 15, 2015
    This also solved the install of 2938066 on 2003R2 for me. The server is on the cusp of being decommissioned but I need it to stagger on until Patch Tuesday is rolled out.

  • Anonymous
    October 10, 2015
    Thank you for sharing this fine article. Keep up the good works.
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