Troubleshooting Lync Errors and Alerts

  • Article

Introduction

The wiki pages listed below are evolving, community-driven articles that are meant to help troubleshoot Lync error messages and alerts. You can help Please feel free to update these articles to make them more helpful. For example, if you encounter one of these errors or alerts, add details about what you were trying to do when it showed up. And if you resolved the issue, tell us what you did to get things working again.

Lync Troubleshooting Wiki Pages

These articles are named for the error or alert text you’d see in the Lync client. You can browse this list or search the TechNet wiki for the exact error message that shows up in Lync.

Lync Troubleshooting: Another User's Device Might Be Causing Audio Quality Issues
Lync Troubleshooting: Application Sharing Error
Lync Troubleshooting: Conferencing Error
Lync Troubleshooting: Conferencing Invite Failed
Lync Troubleshooting: Content Sharing Error
Lync Troubleshooting: Generic Error
Lync Troubleshooting: Generic Transfer Error
Lync Troubleshooting: Multiple Audio Devices in the Same Room May Cause Audio Quality Issues
Lync Troubleshooting: Network Connectivity is Causing Audio Quality Issues
Lync Troubleshooting: Network Connectivity is Causing Video Quality Issues
Lync Troubleshooting: Voice Error
Lync Troubleshooting: You may be speaking too close to the microphone
Lync Troubleshooting: Your audio device may cause an echo
Lync Troubleshooting: Your Computer is Causing Poor Audio Quality
Lync Troubleshooting: Your Computer Is Running Slowly and Affecting Audio Quality 
Lync Troubleshooting: Your device is causing poor audio quality
Lync Troubleshooting: Your device is causing poor audio quality, check your device
Lync Troubleshooting: Your Microphone Is Capturing Too Much Noise
Lync Troubleshooting: Your Microphone is not working
Lync Troubleshooting: Your speaker and microphone are not working
Lync Troubleshooting: Your Speaker is not working 
Lync Troubleshooting: Your speaker volume is low

Other Resources

Browse all Lync troubleshooting articles in the TechNet wiki: 

Connect with others in the Lync community by asking a question or searching the forum: