How To Determine USB Port Speed On Windows Client

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How To Determine USB port speed installed on Windows Client

*How to determine USB port speeds on Windows Client after receiving message "This USB mass storage device will function at reduced speed. You must add a HI-SPEED USB Host Controller to this computer to obtain maximum performance" upon adding a USB storage device.

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Steps Required

Please follow the below steps to determine USB Port speed

    • On your host computer, right-click the My Computer icon and select Manage.
      Note: Windows XP users may need to click Start to access the My Computer icon.

    • Click the Device Manager icon.

    • Expand the Universal Serial Bus Controllers entry
      Note: If Universal Serial Bus Controllers is not listed, there is a problem with the USB controller or the USB controller is not enabled in the computer's BIOS. Please contact the computer or card manufacturer for updated drivers and/or for information on how to fix or enable the USB controller.

    • Examine the expanded entries under Universal Serial Bus Controllers.

      Manufacturer names are usually listed in front of each listed controller or root hub. The controller or root hub names indicate their type and USB level.

      If you see names that include text such as "Enhanced Host Controller" or "USB 2.0 Root Hub Device," then the computer has USB 2.0 ports.

      If the names include text such as Universal Host Controller," "Open Host Controller," or "USB Root Hub (Device),", then the computer has USB 1.1 ports.

References

*From Forum (Technet) http://social.technet.microsoft.com/Forums/en-US/itproxpsp/thread/3e03e658-b533-418d-ba44-42976ed13ba3/#f65b317b-6b24-4457-ae4f-7b46b9382c21

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