FIM Troubleshooting: Failed to retrieve schema and Event ID 6331

  • Article

Problem Statement

Attempting to refresh the schema of the FIM Service Management Agent we receive either the error message below or the Event ID 6331 in the Application Event Log.

Error Message Displayed

  • Failed to connect to the specified database
  • Failed to retrieve schema

Application Event Log

Event ID: 6331

Description:

A update on the configuration of a MA or MV failed to replicate to a target connector directory that is capable of storing MA/MV configurations.

As a result, the MA/MV configuration data in this connector directory is not up to date.

Please correct the condition that causes the error, and triggers a resync by updating the password information of the target MA.

Additional information:

Error Code: 0x80230020

Error Message: (Management agent encountered an error exporting to the connected directory.)

Operation: Create MA

Name of the MA to replicate: FIM Service MA Guid of the MA to replicate: {E4B3C08E-AE62-4CAF-90A4-990F01799359}

Name of the target MA: FIM Service MA Guid of the target MA: {E4B3C08E-AE62-4CAF-90A4-990F01799359}

Resolution

Provided the FIM Service Management Agent Account with permissions to the %programfiles%\Microsoft Forefront Identity Manager\2010\Synchronization Service\Bin folder.