Windows Troubleshooting: Using ADPlus to get a memory dump from a process

ADPlus is a tool that will allow us to get a memory dump from a process that is causing trouble.

To get this tool, please install the “Debugging Tools for Windows" from the below URL:

• For 32 bit Servers
  • http://msdl.microsoft.com/download/symbols/debuggers/dbg_x86_6.11.1.404.msi        
•  For 64 Servers: 
  • http://msdl.microsoft.com/download/symbols/debuggers/dbg_amd64_6.11.1.404.msi

Once these tools are installed, do the following:

1. Create a directory called c:\adplus
2. Determine the PIDof the process you wish to dump by looking at the "Process" tab in task manager, you will need this later
3. Open a command prompt and change to the directory where you installed the debugging tools. By default, this is c:\Program Files\Debugging Tools for Windows.
4. Type the following:

cscript adplus.vbs -hang -p PID -o c:\adplus

(where PID is the number you determined in step 2).

If we want to capture the dump of process which is crashing please use the below command

cscript adplus.vbs -hang -pn Process_name -o c:\adplus

For more information

Please see refer to this Knowledge Base article:

• 286350 HOWTO: Use Autodump+ to Troubleshoot "Hangs" and "Crashes": http://support.microsoft.com/?id=286350