SharePoint 2013 Troubleshooting: we don't have data for this item right now. Please try again later.

Scenario:

Trying to check the Popularity Trends report and most popular item in the document libraries.

Issue:

We got the below error message when tried to export the popularity report or most popular item report by clicking the Usage under Usage Reports section.

Error:

We don't have data for this item right now. Please try again later.

Resolution:

Check if the SharePoint Timer job is running and Search Service Application is started. Create and configure Search Service application if not started already.

https://lh4.googleusercontent.com/Q_lrQkOkC_vmQlngd44TG1GK9ULIacbOld5NyvhSrcoOflVpy1cDnAqsFTDNBkRHkHnPGtt0tUpVhezW-Vicpu2f2IO_O1bx6OIEECVqmCSjGJIvFJPXbxnmYh-eliJiUCc4mkBydHqNN24DsQ

Refer to the following blog post for configuring Popularity trends.
https://blogs.technet.microsoft.com/tothesharepoint/2014/01/23/view-and-configure-usage-analytics-reports-in-sharepoint-server-2013/