System Center 2012 – Virtual Machine Manager (VMM) Error Codes [2500-2999]

Use Ctrl-F to find a specific code.

Some codes have a recommended action using PowerShell as well as the general action.

Links to other error code pages can be found at System Center 2012 – Virtual Machine Manager (VMM) Error Codes.

 

If you have additional information about an error, please add it to the "Additional Troubleshooting Information" column.

 

Code

Message

Recommended Action (in product)

Additional Troubleshooting Information

2600

Unable to connect to the database because of a fatal database error. It is unlikely that the database itself has been damaged.

Review the event log and take appropriate action. Ensure that SQL Server is running.


2601

Unable to connect to the VMM database.

Ensure that the SQL Server is running and configured correctly.


2602

Database integrity is in question because of a hardware or software problem.

Contact an experienced SQL administrator whenever this error occurs. Look at Windows Event Log for troubleshooting. Run DBCC CHECKDB to determine the extent of the damage. It is possible t hat the problem is in the cache only and not on the disk itself. If so, restarting SQL Server corrects the problem. Otherwise, use DBCC to repair the problem. In some cases, it may be necessary to restore the VMM database.


2603

Unable to connect to the VMM database because the database is in an inconsistent state.

Contact an experienced SQL administrator whenever this error occurs. In some cases, it may be necessary to restore the VMM database. If the problem persists, contact Microsoft Help and Support.


2604

Database operation failed.

Ensure that the SQL Server is running and configured correctly, and t ry the operation again.


2605

Unable to connect to the VMM database because of a general database failure.

Ensure that the SQL Server is running and configured correctly, then try the operation again.


2606

Unable to perform the job because one or more of the selected objects are locked by another job.

To find out which job is locking the object, in the Jobs view, group by Status, and find the running or canceling job for the object. When the job is complete, try again.

Command Line Interface: Either cancel those running jobs, or wait for them to complete, before trying this action again.


2607

The SQL Server service account does not have permission to access Active Directory Domain Services (AD DS).

Ensure that the SQL Server service is running under a domain account or a computer account that has permission to access AD DS. For more information, see "Some applications and APIs require access to authorization information on account objects" in the Microsoft Knowledge Base at http://go.microsoft.com/fw link/?LinkId=121054.


2801

Operation timed out on the %ServerName; server.

BLANK


2802

Virtualization host is out of resources on the %ServerName; server.

BLANK


2803

Too many virtual machines started on the %ServerName; server.

BLANK


2804

The virtual machine must be running for this operation to take place on the %ServerName; server.

BLANK


2805

Could not find the specified virtual machine on the %ServerName; server.

BLANK


2806

A virtual machine could not be started because its resource allocation exceeds the amount of host resources available on the %ServerName; server.

BLANK


2807

The operation could not be done because the virtualization service is shutting down on the %ServerName; server.

BLANK


2808

A script is already attached to this event on the %ServerName; server.

BLANK


2809

Preference was not found on the %ServerName; server.

BLANK


2810

Illegal preference value was specified on the %ServerName; server.

BLANK


2811

Preference cannot be changed for a running or saved virtual machine on the %Server Name; server.

BLANK


2812

Preference change was successful but will not take effect until the next time the virtual machine is started on the %ServerName; server.

BLANK


2813

The activation dictionary could not be loaded. This can be caused by a corrupted o r missing saved state file.

BLANK


2814

The virtual machine's saved state is not compatible with this version of Virtualiz ation Service on the %ServerName; server.

BLANK


2815

The virtual machine's saved state could not be accessed because the user has insuf ficient access rights on the %ServerName; server.

BLANK


2816

A virtual machine name was not specified on the %ServerName; server.

BLANK


2817

The name of the virtual machine is too long. The length of the name cannot be more than 256 characters.

BLANK


2818

The virtual machine name contains a character that is not allowed (*?:<>/|\" ).

Specify a valid virtual machine name.


2819

A virtual machine with this name already exists on the %ServerName; server.

BLANK


2820

Operation cannot be performed on a running virtual machine on the %ServerName; server.

BLANK


2821

Attempt to restore a virtual machine with no saved state on the %ServerName; server.

BLANK


2822

The drive specified on the %ServerName; host server on the %ServerName; server is not valid.

BLANK


2823

Attempt to attach a drive to a bus location that is already in use on the %ServerN ame; server.

BLANK


2824

Additions are not installed in this virtual machine, or the virtual machine has ne ver been started on the %ServerName; server.

BLANK


2825

Additions feature is not available; either Additions are not installed or the feat ure has been disabled on the %ServerName; server.

BLANK


2826

The specified folder is not being shared by the Additions on the %ServerName; server.

BLANK


2827

Cannot execute a command in the guest because the virtual machine is paused on the %ServerName; server.

BLANK


2828

Attempt to unmount the media present in virtual machine DVD drive failed on the %ServerName; server.

BLANK


2829

Could not capture floppy drive image on the %ServerName; server.

BLANK


2830

Could not capture host floppy drive on the %ServerName; server.

BLANK


2831

Could not capture floppy drive image on the %ServerName; server.

BLANK


2832

The differencing drive parent path on the %ServerName; server is not valid.

BLANK


2833

Attempt to create a file larger than what the host volume supports on the %Server Name; server.

BLANK


2834

The file cannot be read-only on the %ServerName; server.

BLANK


2835

The hard drive image type cannot be used for this operation on the %ServerName; server.

BLANK


2836

The hard drive image could not be opened on the %ServerName; host server. Ensure that the file still exists and is not in use by any other applications.

BLANK


2837

The host drive linked to by this virtual hard disk image cannot be found on the % ServerName; server. Ensure that the host drive for this virtual hard disk image still exists.

BLANK


2838

An unknown error occurred attempting to access a virtual hard disk image %FileName; on the %ServerName; server.

Ensure the file %FileName; is actually a virtual hard disk image.


2839

The virtual hard disk image %FileName; is not valid on the %ServerName; server.

Ensure that the file has the ".vhd" virtual hard disk image extension and that the file is actually a virtual hard disk image. If you are attaching it to an IDE bus, the maximum disk size is 127GB.


2840

A virtual hard disk image size cannot be larger than 2,088,960 MB. A FAT16 virtual hard disk image size cannot be greater than 2,000 MB on the %ServerName; server.

BLANK


2841

An unformatted virtual hard disk image size must be at least 3 MB. A FAT16 virtual hard disk image size must be at least 3 MB. A FAT32 virtual hard disk image size must be at least 514 MB on the %ServerName; server.

BLANK


2842

A differencing drive must be linked to the parent it was created with. If the par ent virtual hard disk image was replaced, it could lead to the child pointing at the wrong virtual hard disk image.

BLANK


2843

Host Ethernet adapter does not exist on the %ServerName; server.

BLANK


2844

A duplicate virtual network name was specified on the %ServerName; server.

BLANK


2845

A virtual network with the given ID could not be found on the %ServerName; server . This virtual network might be required as part of another object.

Ensure that the virtual network has not been removed or deleted, and then try the operation again.


2846

A virtual NIC Ethernet address cannot be set if the NIC has a dynamic Ethernet ad dress on the %ServerName; server. To set the Ethernet address, first set the Ethernet dynamic address property to false .

BLANK


2847

The IP address string is not formed correctly on the %ServerName; server. A properly formed IP address follows the pattern "X.X.X.X", where 0 <= X <= 255.

BLANK


2848

The IP address string must be a class A, class B, or class C address on the %ServerName; server.

BLANK


2849

The network mask is not valid for the class of network address on the %ServerName ; server.

BLANK


2850

The starting IP address is not in a valid range on the %ServerName; server.

BLANK


2851

The ending IP address is not in a valid range on the %ServerName; server.

BLANK


2852

The starting IP address must be less than the ending IP address on the %ServerName; server.

BLANK


2853

The Ethernet address for a network interface can either be generated dynamically by virtual server or can be set to a static address by the user. This function cannot be called when the address is set to be generated dynamically.

BLANK


2854

Access to the requested drive failed because the drive is already in use on the % ServerName; server.

BLANK


2855

The media that is currently captured by this drive does not match the type that is required for the requested operation on the %ServerName; server.

BLANK


2856

No license is available on the %ServerName; server.

BLANK


2857

The license installed on the %ServerName; host server is not valid.

BLANK


2858

The license key on the %ServerName; host server is not valid.

BLANK


2859

The license value on the %ServerName; host server is not valid.

BLANK


2860

Current limit on active virtual machines has been reached on the %ServerName; server.

BLANK


2861

Current limit on host memory has been reached on the %ServerName; server.

BLANK


2862

Current limit on virtual machine memory has been reached on the %ServerName; server.

BLANK


2863

Attempt to invoke trial license routines on a license that is not a trial license on the %ServerName; server.

BLANK


2864

The trial license installed either has not yet started or is already finished on the %ServerName; server.

BLANK


2865

The mouse device has not been powered up in the guest on the %ServerName; server.

BLANK


2866

The mouse device is currently set to use absolute mouse coordinates on the %Serve rName; server.

BLANK


2867

The mouse device is currently set to use relative mouse coordinates on the %ServerName; server.

BLANK


2868

Failed to set or release exclusive mode as requested on the %ServerName; server. This could be because the virtual machine is no longer running, or because another process has already acquired exclusi ve mode on the virtual machine's keyboard device.

BLANK


2869

Failed to find the video device for a virtual machine on the %ServerName; server.

BLANK


2870

An attempt was made to add a duplicate user or group to a security object on the %ServerName; server.

BLANK


2871

The value provided for the MAC address is not valid or is an incorrectly formatted address for the VM %VMName; on the %ServerName; server.

Enter a valid unicast MAC address in the format xx-xx-xx-xx-xx-xx.


2890

VMM cannot complete the Virtual Server operation on the %ServerName; server.

Check the Windows Event Log on the %ServerName; server to determine the cause of the error and make corrections. Then try the operation again.


2891

VMM cannot complete the Virtual Server operation on the %ServerName; server because of the error: %VMAsyncTaskErrorMessage;

Resolve the issue in Virtual Server and then try the operation again .


2900

An internal error has occurred.

Restart the agent on the machine %ServerName;, and then try the oper ation again.


2901

The operation did not complete successfully because of a parameter or call sequence that is not valid.

Ensure that the parameters are valid, and then try the operation aga in.


2902

There is not enough space on the disk to create %FileName; on the %ServerName; se rver.

Create additional disk space on the volume containing %FileName;, an d then try the operation again.


2903

VMM could not locate the specified file %FileName; on the %ServerName; server. This file might be required as part of another object.

Ensure that you have specified a valid path parameter, and that all necessary files are present. Try the operation again.


2904

VMM could not find the specified path %FileName; on the %ServerName; server.

Ensure that you have specified a valid file name parameter, and then try the operation again.


2905

The file name, folder name, or volume label syntax %FileName; is incorrect on the %ServerName; server.

Ensure that the path name does not contain the characters (\ / : * ? " < > | ), and then try the operation again.


2906

The specified path %FileName; is not valid on the %ServerName; server.

Ensure that you have specified a valid path, and then try the operat ion again.


2907

The file name of file %FileName; exceeds the maximum path length of 260 character s on %ServerName;.

Specify a valid path, and then try the operation again.


2908

The file %FileName; cannot be accessed because it is in use by another process on the %ServerName; server.

Wait until the other process is completed, and then try the operatio n again.


2909

VMM cannot create the file %FileName; because the file name already exists on the %ServerName; server.

Specify a unique file name, and then try the operation again.


2910

VMM does not have appropriate permissions to access the resource %FileName; on the %ServerName; server.

Ensure that Virtual Machine Manager has the appropriate rights to pe rform this action.


2911

Insufficient resources are available to complete this operation on the %ServerName; server.

Ensure that the virtual machine host has sufficient memory and disk space to perform this action. Try the operation again.


2912

An internal error has occurred trying to contact an agent on the %ServerName; server: %WSManSoapFaultSubcode;: %WSManSoapFaultReason;.

Ensure the agent is installed and running. Ensure the WS-Management service is installed and running, then restart the agent.

If services or application deployment failed with error 2912, "The remote procedure call failed (0x800706BE)", try the following.
  If a firewall is enabled on the computer, ensure that the following firewall exceptions have been added. a) Port exceptions for HTTP and HTTPS.
b) Program exception for vmmVMGuestAgent.

Try shutting down the firewall, making sure the exceptions are listed, and restarting the firewall.

Try remote ping of the agent computer using the FQDN name.

Ensure the RPC service is running on the computer.

Try the operation again from VMM by restarting the job.

2913

A generic Virtual Server exception has occurred on the %ServerName; server.

Try the operation again.


2914

The connection to the %ServerName; server cannot be established.

Ensure the server is up and running along with the virtualization service.


2915

The Windows Remote Management (WS-Management) service cannot process the request. The object was not found on the server (%ServerName;).

Ensure that the VMM agent is installed and running. If the error persists, restart the virtualization server (%ServerName;) and then try the operation again. \n\nThis error can also happen due to an older version of the VMM agent on the virtualization server. Ensure that the VMM agent is upgraded to the latest version, and then try the operation again.


2916

VMM is unable to complete the request. The connection to the agent %ServerName; was lost.

Ensure that the WS-Management service and the agent are installed and running and that a firewall is not blocking HTTPS traffic. \n\nThis problem can also be caused by WMI service crash. Ensure that KB 982293 (http://support.microsoft.com/kb/982293) is installed on the machine if it is running Windows Server 2008 R2. \n\nIf the error persists, reboot %ServerName; and then try the operation again.


2917

Virtual Machine Manager cannot process the request because an error occurred while authenticating %ServerName;. Possible causes are:\n1) The specified user name or password are not valid.\n2) The Service Principal Name (SPN) for the remote computer name and port does not exist.\n3) The client and remote computers are in different domains and there is not a two-way full trust between the two domains.

Log in by using an account on the same domain as the VMM management server, or by using an account on a domain that has a two-way full trust with the domain of the VMM management server, and then try the operation again. If this does not work, purge the Kerberos tickets on the VMM management server by using kerbtray.exe, available at http://go.microsoft.com/fwlink/?LinkId=93709. Then, reset the SPN for %ServerName; by using setspn.exe available from http://go.microsoft.com/fwlink/?LinkId=93710. If this still does not fix the problem, make %ServerName; a member of a workgroup instead of a domain, restart the computer, rejoin the domain, and then try the operation again.


2918

The folder name %FileName; is not valid on the %ServerName; server.

Ensure that %FileName; is a valid folder name, and then try the operation again.


2919

The destination file %FileName; already exists or the destination device is not ready on the %ServerName; server.

Ensure that you have specified a valid path, delete the file if it exists, and then try the operation again.


2920

An I/O error occurred while opening the file %FileName; on the %ServerName; server.

Ensure that you have specified a valid path, delete the file if it exists, and then try the operation again.


2921

VMM cannot complete the operation on the file %FileName; on the %ServerName; serv er. One of the following system errors occurred: a file is read-only, the specified path is a directory, or Virtual Mac hine Manager does not have the required permissions.

Ensure that the path is valid and VMM has the appropriate rights to perform this action.


2922

VMM is unable to create a temporary file on the %ServerName; server. A unique temporary file name is not available.

Ensure that the system has enough resources and the appropriate rights to proceed, and then try the operation again.


2923

A malformed response was received while trying to contact the VMM agent on %ServerName;.

1) Ensure the VMM agent is installed and that the SCVMMAgent service is running.\n2) If the SCVMMAgent service is running, restart the service, and then verify that WS-Management is installed correctly and that the WinRM service is running.\n3) Check the manufacturers' Web sites to ensure that you have th e latest drivers for your network adapters and other devices.


2924

Unable to complete the request. Operation on the %ServerName; server timed out.

Try the operation again.


2925

The device used to access the specified path %FileName; is not ready on the %ServerName; server.

Insert the appropriate media into the available device or specify a different path, and then try the operation again.


2926

Logon failure. Unknown user name or bad password on the %ServerName; server.

Set a valid username and password and try the operation again.


2927

A Hardware Management error has occurred trying to contact server %ServerName; %W SManSoapFaultSubcode; %WSManSoapFaultReason;.

Check that WinRM is installed and running on server %ServerName;. For more information use the command "winrm helpmsg hresult".


2928

The specified logon credentials are not valid on the %ServerName; server.

Set a valid domain username and password and try the operation again.


2929

VMM could not resolve the specified file %FileName; on the %ServerName; server.

Ensure that you have specified a valid file name, then try the operation again.


2930

The network path %FileName; was not found on the %ServerName; server.

Ensure that the share name provided is valid and then try the operation again.


2931

VMM is unable to complete the request. The connection to the VMM agent on the vir tualization server (%ServerName;) was lost.

Ensure that the Windows Remote Management (WS-Management) service an d the VMM agent are installed and running and that a firewall is not blocking HTTPS traffic. \n\nThis can also happen due to DNS issues. Try and see if the server (%ServerName;) is reachable over the network and can be looked up in DNS. You can ping the virtualization server from VMM management server and make sure that the IP address returned matches the IP address locally obtained from the virualization server. \n\nIf the error still persists, restart the virtualiztion server, and then try the operation again.


2932

VMM is unable to complete the request. The connection to the VMM agent on the virtualization server (%ServerName;) was lost.

Ensure that the Windows Remote Management (WS-Management) service an d the VMM agent are installed and running and that a firewall is not blocking HTTPS traffic. \n\nThis problem can also be caused by antivirus software that is installed in the parent partition of the virtualization server (%ServerName;) i f the real-time scanning component is configured to monitor the Hyper-V virtual machine files. For more details on how to resolve the issue look into KB 961804, http://support.microsoft.com/kb/961804. \n\nIf the error still persists, rest art the server (%ServerName;), and then try the operation again.


2940

VMM is unable to complete the requested file transfer. The connection to the HTTP server %BITSServerName; could not be established.

Ensure that the HTTP service and/or the agent on the machine %BITSSe rverName; are installed and running and that a firewall is not blocking HTTP/HTTPS traffic on the configured port.


2941

VMM is unable to complete the request. The connection to the agent on machine %ServerName; has been lost.

Ensure that the WS-Management service and the agent are installed and running and that a firewall is not blocking HTTPS traffic.


2942

VMM is unable to complete the requested file transfer. The HTTP server %BITSServerName; returned access denied.

Ensure that the HTTP service and/or the agent on the machine %BITSServerName; are installed and running.


2943

VMM is unable to complete the requested operation because there are no logon servers available.

Ensure that the domain controller is up and running and that you have access to it.


2944

VMM is unable to complete the requested operation because the server name %Server Name; could not be resolved.

Try the operation again. If the problem persists, contact your netwo rk administrator.

Command Line Interface: Try the operation again. If the problem persists, contact your network administrator.


2945

Unable to connect to the Virtual Server service on the server %ServerName;.

Ensure that the Virtual Server service and the Virtual Machine Manager Agent are installed and running on the server %ServerName;.


2946

A malformed response was received trying to contact server %ServerName; (%DetailedErrorMessage;).

Ensure that the communication is set up properly.


2947

Virtual Machine Manager cannot complete the VirtualCenter action on the server %ServerName; because of the following error: %DetailedErrorMessage;.

Resolve the issue and then try the operation again.


2948

Virtual Machine Manager cannot complete the VirtualCenter action on server %ServerName; because of the following error: %DetailedErrorMessage; (%Value;).

This error occurs when the key, name, or identifier for the element that you are trying to add already exists for an element in the collection. Provide unique values for those parameters and then try the operation again.


2949

Virtual Machine Manager cannot complete the VirtualCenter action on server %ServerName; because of the following error: %DetailedErrorMessage; (%Value;).

This error occurs when a function contains an invalid argument. Resolve the issue and then try the operation again.


2950

Virtual Machine Manager cannot complete the VirtualCenter action on server %ServerName; because of the following error: %DetailedErrorMessage;.

This error occurs when a referenced component of a managed object - either a data object type (such as a role or permission) or a primitive (such as a string) - cannot be found. Resolve t he issue and then try the operation again.


2951

Virtual Machine Manager cannot complete the VirtualCenter action on server %Serve rName; because of the following error: %DetailedErrorMessage; (%Value;).

This error occurs when an operation is denied access because of insufficient privileges on a managed object. Resolve the issue and then try the operation again.


2952

%FileName; cannot be created on server %ServerName; because the target volume is not set to "Available for placement."

Specify a different target volume or set the target volume to "Avail able for placement" and then try the operation again.


2953

VMware ESX Server host %ServerName; is not in the same VirtualCenter as host %VMHostName;.

Specify a different server and then try the operation again.


2971

The virtual machine %VMName; cannot be started because the run under credentials are not valid on the %ServerName; server.

Set the run under credentials for %VMName; to valid credentials and try the operation again.


2972

The credentials supplied for the virtual machine to run under are not valid.

Enter a valid account and password, and then try the operation again .