Monitor updates in Azure Stack Hub using the privileged endpoint

Article
07/29/2022

You can use the privileged endpoint to monitor the progress of an Azure Stack Hub update run. You can also use the privileged endpoint to resume a failed update run from the last successful step should the Azure Stack Hub portal become unavailable. Using the Azure Stack Hub portal is the recommended method to manage updates in Azure Stack Hub.

The following new PowerShell cmdlets for update management are included in the 1710 update for Azure Stack Hub integrated systems.

Cmdlet	Description
`Get-AzureStackUpdateStatus`	Returns the status of the currently running, completed, or failed update. Provides the high-level status of the update operation and an XML document that describes both the current step and the corresponding state.
`Resume-AzureStackUpdate`	Resumes a failed update at the point where it failed. In certain scenarios, you may have to complete mitigation steps before you resume the update.

Verify the cmdlets are available

Because the cmdlets are new in the 1710 update package for Azure Stack Hub, the 1710 update process needs to get to a certain point before the monitoring capability is available. Typically, the cmdlets are available if the status in the administrator portal indicates that the 1710 update is at the Restart Storage Hosts step. Specifically, the cmdlet update occurs during Step: Running step 2.6 - Update PrivilegedEndpoint allowlist.

You can also determine whether the cmdlets are available programmatically by querying the command list from the privileged endpoint. To do this query, run the following commands from the hardware lifecycle host or from a Privileged Access Workstation. Also, make sure the privileged endpoint is a trusted host. For more information, see step 1 of Access the privileged endpoint.

Create a PowerShell session on any of the ERCS virtual machines (VMs) in your Azure Stack Hub environment (Prefix-ERCS01, Prefix-ERCS02, or Prefix-ERCS03). Replace Prefix with the VM prefix string that's specific to your environment.
```
$cred = Get-Credential

$pepSession = New-PSSession -ComputerName <Prefix>-ercs01 -Credential $cred -ConfigurationName PrivilegedEndpoint -SessionOption (New-PSSessionOption -Culture en-US -UICulture en-US)
```
When prompted for credentials, use the <Azure Stack Hub domain>\cloudadmin account, or an account that's a member of the CloudAdmins group. For the CloudAdmin account, enter the same password that was provided during installation for the AzureStackAdmin domain administrator account.

Get the full list of commands that are available in the privileged endpoint.

$commands = Invoke-Command -Session $pepSession -ScriptBlock { Get-Command }

Determine if the privileged endpoint was updated.

$updateManagementModuleName = "Microsoft.Azurestack.UpdateManagement"
 if (($commands | ? Source -eq $updateManagementModuleName)) {
Write-Host "Privileged endpoint was updated to support update monitoring tools."
 } else {
Write-Host "Privileged endpoint has not been updated yet. Please try again later."
 }

List the commands specific to the Microsoft.AzureStack.UpdateManagement module.

$commands | ? Source -eq $updateManagementModuleName

For example:

$commands | ? Source -eq $updateManagementModuleName

CommandType     Name                                               Version    Source                                                  PSComputerName
 -----------     ----                                               -------    ------                                                  --------------
Function        Get-AzureStackUpdateStatus                         0.0        Microsoft.Azurestack.UpdateManagement                   Contoso-ercs01
Function        Resume-AzureStackUpdate                            0.0        Microsoft.Azurestack.UpdateManagement                   Contoso-ercs01

Use the update management cmdlets

Note

Run the following commands from the hardware lifecycle host or from a Privileged Access Workstation. Also, make sure the privileged endpoint is a trusted host. For more information, see step 1 of Access the privileged endpoint.

Connect to the privileged endpoint and assign session variable

Run the following commands to create a PowerShell session on any of the ERCS VMs in your Azure Stack Hub environment (Prefix-ERCS01, Prefix-ERCS02, or Prefix-ERCS03), and to assign a session variable.

$cred = Get-Credential

$pepSession = New-PSSession -ComputerName <Prefix>-ercs01 -Credential $cred -ConfigurationName PrivilegedEndpoint -SessionOption (New-PSSessionOption -Culture en-US -UICulture en-US)

When prompted for credentials, use the <Azure Stack Hub domain>\cloudadmin account, or an account that's a member of the CloudAdmins group. For the CloudAdmin account, enter the same password that was provided during installation for the AzureStackAdmin domain administrator account.

Get high-level status of the current update run

To get a high-level status of the current update run, run the following commands:

$statusString = Invoke-Command -Session $pepSession -ScriptBlock { Get-AzureStackUpdateStatus -StatusOnly }

$statusString.Value

Possible values include:

Running
Completed
Failed
Canceled

You can run these commands repeatedly to see the most up-to-date status. You don't have to re-establish a connection to check again.

Get the full update run status with details

You can get the full update run summary as an XML string. You can write the string to a file for examination, or convert it to an XML document and use PowerShell to parse it. The following command parses the XML to get a hierarchical list of the currently running steps:

[xml]$updateStatus = Invoke-Command -Session $pepSession -ScriptBlock { Get-AzureStackUpdateStatus }

$updateStatus.SelectNodes("//Step[@Status='InProgress']")

In the following example, the top-level step (Cloud Update) has a child plan to update and restart the storage hosts. It shows that the Restart Storage Hosts plan is updating the Blob Storage service on one of the hosts.

[xml]$updateStatus = Invoke-Command -Session $pepSession -ScriptBlock { Get-AzureStackUpdateStatus }

$updateStatus.SelectNodes("//Step[@Status='InProgress']") 

    FullStepIndex : 2
    Index         : 2
    Name          : Cloud Update
    Description   : Perform cloud update.
    StartTimeUtc  : 2017-10-13T12:50:39.9020351Z
    Status        : InProgress
    Task          : Task
    
    FullStepIndex  : 2.9
    Index          : 9
    Name           : Restart Storage Hosts
    Description    : Restart Storage Hosts.
    EceErrorAction : Stop
    StartTimeUtc   : 2017-10-13T15:44:06.7431447Z
    Status         : InProgress
    Task           : Task
    
    FullStepIndex : 2.9.2
    Index         : 2
    Name          : PreUpdate ACS Blob Service
    Description   : Check function level, update deployment artifacts, configure Blob service settings
    StartTimeUtc  : 2017-10-13T15:44:26.0708525Z
    Status        : InProgress
    Task          : Task

Resume a failed update operation

If the update fails, you can resume the update run where it left off.

Invoke-Command -Session $pepSession -ScriptBlock { Resume-AzureStackUpdate }

Troubleshoot

The privileged endpoint is available on all ERCS VMs in the Azure Stack Hub environment. Because the connection isn't made to a highly available endpoint, you may experience occasional interruptions, warning, or error messages. These messages may indicate that the session was disconnected or that there was an error communicating with the ECE Service. This behavior is expected. You can retry the operation in a few minutes or create a new privileged endpoint session on one of the other ERCS VMs.

For more information on troubleshooting updates, see Azure Stack Troubleshooting

Next steps

Managing updates in Azure Stack Hub

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