Send announcement to the users
The Community Training platform allows administrators to send customized messages and alerts or to broadcast information to different groups of users via the announcement feature. Users can view the information and updates sent by the administrators under the Notice Board section of the learner experience.
For example, if there are any courses that administrators would like to remind or encourage the learners to complete sooner, the administrator can send a customized message (such as ‘You still have not completed the compliance training. Please complete soon to get certified.’) as a follow up reminder to the group users and push for course completion.
In this article, you will learn how to send an announcement to the group of users from the management portal.
Permissions Level
The Community Training portal provides role-based permission levels. The table below shows which administrative roles can send announcements to group users on the portal.
| Access Level | Send Announcement |
|---|---|
| Global Administrator | Yes |
| Organization Administrator | Yes |
| Learning Path Administrator | No |
| Category Administrator | No |
| Course Administrator | No |
| Group Administrator | Yes |
Steps to send announcements to the users
Tip
Administrators can send the announcement either to the whole group or to a specific set of users in the group as required.
Log on to the Community Training portal and switch to administrator view.
Select the User Group from Users you want to send an announcement to.
You can use one of the following ways to choose the audience for the announcement.
- Send announcement to all users in the group - To send an announcement to everyone in the group, just select Send announcement in the group details page.
- Send announcement to selected users in the group – To send an announcement to specific users in the group, choose the users you want to send the announcement to then select Send announcement as shown below.
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Type the body of the message you want to send under the Message section.
Select Send to send the announcement.
Note
Past announcements sent to the whole group or specific users in the group are displayed in the message panel.
Please reach out to us via HelpDesk if you have any further queries.