az support

Note

This reference is part of the support extension for the Azure CLI (version 2.57.0 or higher). The extension will automatically install the first time you run an az support command. Learn more about extensions.

Manage Azure support resource.

Commands

Name Description Type Status
az support in-subscription

Manage Azure support resource within the selected subscription.

Extension GA
az support in-subscription chat-transcript

Manage support ticket chat transcript.

Extension GA
az support in-subscription chat-transcript list

List all chat transcripts for a support ticket under subscription.

Extension GA
az support in-subscription chat-transcript show

Get chatTranscript details for a support ticket under a subscription.

Extension GA
az support in-subscription communication

Manage support ticket communications.

Extension GA
az support in-subscription communication create

Adds a new customer communication to an Azure support ticket.

Extension GA
az support in-subscription communication list

List all communications (attachments not included) for a support ticket.

You can also filter support ticket communications by CreatedDate or CommunicationType using the $filter parameter. The only type of communication supported today is Web. Output will be a paged result with nextLink, using which you can retrieve the next set of Communication results.

Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.

Extension GA
az support in-subscription communication show

Get communication details for a support ticket.

Extension GA
az support in-subscription file

File operations for a specified subscription.

Extension GA
az support in-subscription file-workspace

File workspaces for Azure Support for the specified subscription.

Extension GA
az support in-subscription file-workspace create

Create a new file workspace for the specified subscription.

Extension GA
az support in-subscription file-workspace show

Get details for a specific file workspace in an Azure subscription.

Extension GA
az support in-subscription file list

List all the Files information under a workspace for an Azure subscription.

Extension GA
az support in-subscription file show

Get details of a specific file in a work space.

Extension GA
az support in-subscription file upload

Uploads a file to a workspace for the specified subscription.

Extension GA
az support in-subscription tickets

Create and manage Azure support ticket with a subscription.

Extension GA
az support in-subscription tickets create

Creates a new support ticket for Quota increase, Technical, Billing, and Subscription Management issues for the specified subscription.

Extension GA
az support in-subscription tickets list

Lists all the support tickets for an Azure subscription. You can also filter the support tickets by Status, CreatedDate, ServiceId, and ProblemClassificationId using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets.

Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. Default is CreatedDate >= one week.

Extension GA
az support in-subscription tickets show

Get ticket details for an Azure subscription. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.

Extension GA
az support in-subscription tickets update

Update API allows you to update the severity level, ticket status, advanced diagnostic consent, secondary consent, and your contact information in the support ticket.

Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.

Extension GA
az support no-subscription

Manage Azure support resource without a subscription.

Extension GA
az support no-subscription chat-transcript

Manage support ticket chat transcript.

Extension GA
az support no-subscription chat-transcript list

List all chat transcripts for a support ticket.

Extension GA
az support no-subscription chat-transcript show

Get chatTranscript details for a no subscription support ticket.

Extension GA
az support no-subscription communication

Manage support ticket communications.

Extension GA
az support no-subscription communication create

Adds a new customer communication to an Azure support ticket.

Extension GA
az support no-subscription communication list

List all communications (attachments not included) for a support ticket.

You can also filter support ticket communications by CreatedDate or CommunicationType using the $filter parameter. The only type of communication supported today is Web. Output will be a paged result with nextLink, using which you can retrieve the next set of Communication results.

Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.

Extension GA
az support no-subscription communication show

Get communication details for a support ticket.

Extension GA
az support no-subscription file

File operations for no subscription.

Extension GA
az support no-subscription file-workspace

File workspaces for Azure Support.

Extension GA
az support no-subscription file-workspace create

Creates a new file workspace.

Extension GA
az support no-subscription file-workspace show

Gets details for a specific file workspace.

Extension GA
az support no-subscription file list

List all the Files information under a workspace.

Extension GA
az support no-subscription file show

Get details of a specific file in a work space.

Extension GA
az support no-subscription file upload

Uploads a file to a workspace.

Extension GA
az support no-subscription tickets

Create and manage Azure support ticket without a subscription.

Extension GA
az support no-subscription tickets create

Creates a new support ticket for Billing, Subscription Management, and Technical issues for no subscription.

Extension GA
az support no-subscription tickets list

List all the support tickets.

You can also filter the support tickets by Status, CreatedDate, ServiceId, and ProblemClassificationId using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets.

Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. Default is CreatedDate >= one week.

Extension GA
az support no-subscription tickets show

Get details for a specific support ticket. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.

Extension GA
az support no-subscription tickets update

Update API allows you to update the severity level, ticket status, advanced diagnostic consent, secondary consent, and your contact information in the support ticket.

Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.

Extension GA
az support services

Azure services and related problem categories.

Extension GA
az support services list

List all the Azure services available for support ticket creation. Always use the service and problem classifications obtained programmatically. This practice ensures that you always have the most recent set of service and problem classification Ids.

Extension GA
az support services problem-classifications

Problem classifications for an Azure service.

Extension GA
az support services problem-classifications list

List all the problem classifications (categories) available for a specific Azure service. Always use the service and problem classifications obtained programmatically. This practice ensures that you always have the most recent set of service and problem classification Ids.

Extension GA
az support services problem-classifications show

Get problem classification details for a specific Azure service.

Extension GA
az support services show

Get a specific Azure service for support ticket creation.

Extension GA