Account |
Business that represents a customer or potential customer. The company that is billed in business transactions. |
AccountLeads |
description. |
Activity |
Task performed, or to be performed, by a user. An activity is any action for which an entry can be made on a calendar. |
Appointment |
Commitment representing a time interval with start/end times and duration. |
Campaign |
Container for campaign activities and responses, sales literature, products, and lists to create, plan, execute, and track the results of a specific marketing campaign through its life. |
CampaignActivity |
Task performed, or to be performed, by a user for planning or running a campaign. |
CampaignActivityItem |
Work item of a campaign activity, such as a list or sales literature. |
CampaignItem |
Work item in a campaign, a list or sales literature. |
CampaignResponse |
Response from an existing or a potential new customer for a campaign. |
Contact |
Person with whom a business unit has a relationship, such as customer, supplier, and colleague. |
ContactLeads |
|
Email |
Activity that is delivered using email protocols. |
Fax |
Activity that tracks call outcome and number of pages for a fax and optionally stores an electronic copy of the document. |
Lead |
Prospect or potential sales opportunity. Leads are converted into accounts, contacts, or opportunities when they are qualified. Otherwise, they are deleted or archived. |
LeadAddress |
Address information for a lead. |
Letter |
Activity that tracks the delivery of a letter. The activity can contain the electronic copy of the letter. |
MarketingList |
Group of existing or potential customers created for a marketing campaign or other sales purposes. |
MarketingListMember |
Item in a marketing list. |
PhoneCall |
Activity to track a telephone call. |
QuickCampaign |
System operation used to perform lengthy and asynchronous operations on large data sets, such as distributing a campaign activity or quick campaign. |
RecurringAppointment |
The Master appointment of a recurring appointment series. |
SocialActivity |
For internal use only. |