Overview of portals
CDM standard entities
Entities
| Name | Description |
|---|---|
| Account | Business that represents a customer or potential customer. The company that is billed in business transactions. |
| Ad | |
| AdPlacement | |
| Article | Structured content that is part of the knowledge base. |
| Badge | |
| BadgeType | |
| Blog | The root entity for a portal blog. |
| BlogPost | A post belonging to a portal blog. |
| Case | Service request case associated with a contract. |
| CaseDeflection | Captures the number of Found My Answer clicks in the portal. |
| Contact | Person with whom a business unit has a relationship, such as customer, supplier, and colleague. |
| ExternalIdentity | |
| Feedback | Container for feedback and ratings for knowledge articles. |
| Forum | |
| ForumPost | |
| ForumThread | |
| ForumThreadType | |
| Idea | An idea belonging to a portal Idea Forum. |
| IdeaForum | The root entity for portal Ideas. |
| Invitation | Send invitations to existing contacts or email addresses and assign them to web roles upon redemption. |
| InviteRedemption | Holds information about the redemption of an invite. |
| KnowledgeArticleViews | No of times an article is viewed per day |
| Opportunity | Potential revenue-generating event, or sale to an account, which needs to be tracked through a sales process to completion. |
| PageTemplate | URL of the .aspx page used to create new webpages. |
| Poll | |
| PollOption | |
| PollPlacement | |
| PollSubmission | |
| PortalLanguage | Lists the languages supported by the Portal |
| PublishingState | |
| Tag | |
| WebFile | Storage of files used in the web Portals. |
| WebFileLog | A record of the download of a web file |
| WebPage | Webpage |
| WebPageLog | A record of a user viewing a Web Page |
| WebRole | Sets the user's role for the Portal. |
| Website | Web Portal |
| WebsiteLanguage | Languages supported and publishing status for the portal |
| WebTemplate |