Marketing and communication capability

Important

This content is archived and is not being updated. For the latest documentation, go to Dynamics 365 education accelerator. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts Jun 30, 2021 Aug 9, 2021

Business value

Communication and outreach in education often can be reactive. With this feature we bring the power of enterprise marketing tools to the world of education, empowering organizations to be proactive in their communication. Also, as more students, educators, and parents expect more personalized communication from educators and are used to receiving targeted marketing, this feature can make this a reality and a standard practice for education organizations. In addition, this feature can also add value to the existing fundraising scenario in the education accelerator and help target donors more effectively.

Feature details

  • New data entities to support newsletters, marketing, and targeted communications.
  • New sample application to enable easier audience targeting for administrators.
  • New Power BI dashboards to report on effectiveness of campaigns and communications.
  • Leverage out-of-the-box capabilities of Dynamics 365 Marketing.