Business Central access with Microsoft 365 licenses

Business Central users are assigned a Dynamics 365 Business Central license that allows them to view, modify and act on their business data from any user interface. For all other employees across the organization that only need to occasionally view data, Business Central offers access through Microsoft 365.

When an organization has both a Dynamics 365 Business Central and Microsoft 365 subscription, administrators can configure environments to enable access with Microsoft 365 licenses, and choose exactly which tables and other objects this category of user will have access to. When configured, employees that have a Microsoft 365 license but no Business Central license can view Business Central records that are shared with them in Microsoft Teams chat and channels.

Why enable access with Microsoft 365 licenses

  • Unlock master data that every employee across the organization should have access to.

  • Empower departments that don’t run on Business Central to self-serve, by accessing key data needed to successfully perform their tasks, eliminating the need for continually requesting data from others.

  • Increase collaboration efficacy so that tasks and projects that span across departments complete on time, by eliminating the friction that is typically associated with access denied errors due to licensing.

  • Increase team performance so that people can make data-driven decisions that are inclusive of everyone in the group, even if they don’t work in Business Central.

  • Meet licensing budget targets by assigning licenses that progressively match employee needs, with Microsoft 365 licenses for read-only access, Dynamics 365 Business Central Team Member licenses for limited write access, and Dynamics 365 Business Central Essentials or Premium for full write access.

  • Improve data security by reducing the need for pasting screen snippets of business data outside of data governance boundaries.

Use rights

When a person accesses Business Central with a Microsoft 365 license, the license entitles the user to read (but not write) Business Central data through a simplified user interface in Microsoft Teams. This section explains these use rights and limitations that help you plan how to configure and make the most out of this capability. For more information on this license type compared to other Business Central licenses, consult the Dynamics 365 licensing guide.  

Client access

Users are entitled to access Business Central data in Microsoft Teams. The following table summarizes which of the different methods of accessing the Business Central service are allowed with this license.

Client accessing the Business Central service Access
Business Central app for Microsoft Teams Yes
Business Central Web client No
Business Central mobile apps No
Business Central APIs No
Business Central integrations with other Office applications No
Business Central embedded in any other applications No

Data access

Users are entitled to read table data but can't modify, create or delete records. The Business Central platform automatically prevents writing to any data tables.

Use of objects

Access with Microsoft 365 licenses doesn't restrict which Business Central objects or object ranges can be accessed. Users are entitled to access the Microsoft base application and any extensions such as customizations and add-on apps.

Simplified user interface

Users are entitled to a reduced set of features and functions provided by Business Central in Microsoft Teams. The tables below indicate noteworthy features. This isn't an exhaustive list and is subject to change.

Features of the Business Central app for Teams:

Feature Available
View Business Central cards Yes
View card details Yes
Pin card details as a tab Yes
View Business Central tabs Yes
Add a Business Central tab No_
Search for business contacts No
Paste and share a link preview as a card No

Functions of the Business Central client embedded in Teams:

Function Available Example functions
Data manipulation system actions No Edit, Create, Delete
Basic functions in lists Yes Search, sort, change layout
Advanced functions in lists No Filter pane, views
Drill down from list to card Yes
Access data from related tables No FactBox pane, field drilldown, peek, look up
Actions No Action bar, action menus, page notification actions
System-wide shortcuts No My Settings, Role Explorer, Tell Me search
Copy Yes Copy rows, copy field value, copy link to page
UI customization No Personalize
Inline customization Yes Resize column, Expand/Collapse, Show more
Data sharing No Open or Edit in Excel, Share to Teams
Inline user assistance Yes Tooltips, links to documentation
Advanced user assistance No Page and field teaching tips, Help pane

Minimum requirements

This section describes the minimum requirements that must be met for your organization to enable access with Microsoft 365 licenses, and for individual Microsoft Teams users to access Business Central data without a Business Central license.

Requirements to enable access

  • Business Central online (SaaS).

Requirements for individual users to access data in Teams

  • Data must be accessed using the Business Central app for Teams. Users must have the Business Central app for Teams installed and must use one of the supported Teams clients. Get a list of Teams clients supported by Business Central in Minimum Requirements for Using Business Central.

  • Users must be internal to the organization, meaning that a user identity originates from the same home tenant where Business Central is deployed and where access is enabled. External identities aren't supported. Business Central automatically prevents access to guests.

  • Users must be assigned a Microsoft 365 license from one of the following plans.

    Supported plan Product ID
    Microsoft 365 Business Basic 3b555118-da6a-4418-894f-7df1e2096870
    Microsoft 365 Business Standard f245ecc8-75af-4f8e-b61f-27d8114de5f3
    Microsoft 365 Business Premium cbdc14ab-d96c-4c30-b9f4-6ada7cdc1d46
    Microsoft 365 E3 05e9a617-0261-4cee-bb44-138d3ef5d965
    Microsoft 365 E5 06ebc4ee-1bb5-47dd-8120-11324bc54e06
    Microsoft 365 F1 50f60901-3181-4b75-8a2c-4c8e4c1d5a72
    Microsoft 365 F3 66b55226-6b4f-492c-910c-a3b7a3c9d993
    Office 365 E1 18181a46-0d4e-45cd-891e-60aabd171b4e
    Office 365 E2 6634e0ce-1a9f-428c-a498-f84ec7b8aa2e
    Office 365 E3 6fd2c87f-b296-42f0-b197-1e91e994b900
    Office 365 E5 c7df2760-2c81-4ef7-b578-5b5392b571df
    Office 365 F2 131fd665-5752-4995-a628-bcba5c889745
    Office 365 F3 4b585984-651b-448a-9e53-3b10f069cf7f
    Microsoft Teams Essentials (Microsoft Entra Identity) 3ab6abff-666f-4424-bfb7-f0bc274ec7bc
    Microsoft Teams EEA 7e74bd05-2c47-404e-829a-ba95c66fe8e5

    Most offers based on these plans are also supported. For example, if you subscribe to Microsoft 365 Business Premium (Nonprofit Staff Pricing), it's a specific offer for not-for-profit organizations based on the Microsoft 365 Business Premium plan, and is therefore supported.

    Note

    Can't find your plan in the list? Microsoft is continually looking for feedback on how we can improve our service and expand our offering so that more customers can take advantage of this capability. Share your idea for which plans we should support next at https://aka.ms/bcIdeas.

  • Users must be assigned a Microsoft 365 license that has the Microsoft Teams app enabled in the list of apps for that license.

    Supported apps Service Plan ID
    Microsoft Teams 57ff2da0-773e-42df-b2af-ffb7a2317929
  • The organization must have at least one other user that is assigned a Dynamics 365 Business Central license.

Next steps

See also

Business Central and Microsoft Teams Integration