Customer - Trial Balance (report)

The Customer - Trial Balance report shows a detail balance for selected customers.

If you specify a date range in the date filter, for each customer the report displays:

• The beginning balance.
• Transactions in the period and their remaining amount and due date.
• The ending balance.

You can run the report in your local currency or in the customer's currency. You can exclude customers that didn't have transactions in the period.

Use cases

Sales representatives use the report to:

• Follow up on pending payments by tracking outstanding balances for customers.
• Verify that customer balances are accurate before making sales decisions or recommendations.
• Identify opportunities to up-sell or cross-sell based on customer transaction history.

Sales managers use the report to:

• Monitor the financial health of key accounts by reviewing their balances and transaction history.
• Analyze the effect of recent sales transactions on customer accounts and identify trends and areas for improvement.
• Ensure that customer balances are accurate before making strategic decisions.

Finance analysts use the report to:

• Reconcile customer balances with the general ledger and ensure accurate financial records.
• Analyze transaction patterns and identify potential financial risks or opportunities.
• Use the report as a source for financial forecasting and planning.

Account receivables specialists use the report to:

• Monitor past-due balances and follow up on overdue payments and minimize the risk of bad debts.
• Identify accounts with high outstanding balances and prioritize collections efforts.
• Provide customers with accurate account information upon request.

Finance managers use the report to:

• Monitor the performance of the account receivables department by reviewing key metrics, such as the average collection period and bad debt ratio.
• Identify trends and patterns in customer payment behavior to inform credit policies and collection strategies.
• Ensure compliance with accounting standards and regulations by reconciling customer balances with the general ledger and audit trails.

Try the report

Try the report here: Customer - Trial Balance

See also

Sales reports
Ad hoc analysis of sales data
Sales analytics overview

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