Create or edit a system dashboard

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This topic applies to Dynamics 365 Customer Engagement (on-premises). For the Power Apps version of this topic, see: Create or edit model-driven app dashboards

There are two types of dashboards, user dashboards and system dashboards. Any user can create a dashboard visible only to them in their work area such as Sales, Service, or Marketing. An admin or customizer creates or customizes system dashboards that, when published, are visible to everyone in the organization. A user can choose to set their user dashboard as their default dashboard and override the system dashboard.

This topic focuses on how to create a system dashboard. To create a user dashboard, see Create a personal dashboard.

Create a new dashboard

  1. Open solution explorer, and then select Components > Dashboards.

  2. Select New, choose a layout, and then select Create.

  3. In the Dashboard: New dialog box enter a name for the dashboard.

  4. Select one of the component areas and then select the icon for a chart or a list.

    You can have up to six components in the dashboard.

  5. For example, to add a chart, in the Add Component dialog box, select values for Record Type, View, and Chart, and then select Add to add the chart to the dashboard.

  6. When you are finished adding components to your dashboard, select Save and then Publish.

Edit an existing dashboard

  1. Open solution explorer, and then select Components > Dashboards.

  2. Open (double-click) a dashboard, select one of the component areas, and then select Edit Component.

  3. In the Set Properties dialog box, make your changes. When you’re done, select Set.

    For details on setting properties, see Set properties for a chart or list included in a dashboard.

  4. When you’ve completed your changes be sure to save them, and then publish them.

    Additional system dashboards tasks you can perform include:

  • Remove a list or chart from a dashboard

  • Add a list or chart to a dashboard

  • Set the default dashboard

  • Use security roles to make a dashboard visible to just certain roles

See also

Set properties for a chart or list included in a dashboard
Configure interactive experience dashboards