Go-live readiness workshops for Dynamics 365 projects

  • Article

The Go-live Readiness workshop is designed to help guarantee a successful go-live for Dynamics 365 projects. This workshop covers validations necessary to ensure the solution meets the customer’s needs and expectations, both functional and nonfunctional. The focus is to ensure a smooth transition to Dynamics 365 in the available cutover window and avoid any surprises during and after go-live.

Here are some of the topics the workshop is likely to cover:

  • Confirmation of the go-live date and scope
  • Solution acceptance and user training
  • Performance
  • Integrations
  • Code management
  • Configuration management
  • Review of blocking issues
  • Cutover plan and final data migration
  • Risk and mitigation review
  • Customer go/no-go criteria
  • Support process and hyper-care plan

The typical format is a 90-minute meeting on Microsoft Teams. Mandatory attendees are hyper-care team leads. Recommended attendees include key business users and subject matter experts.