Calculate capable-to-promise quantities in real time

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users by admins, makers, or analysts Sep 12, 2024 Dec 2024

Business value

Give customers realistic dates for when you can promise specific goods. For each sales line, you can provide a date that takes account of existing on-hand inventory, production capacity, and transportation times.

Feature details

Capable-to-promise (CTP) calculations in Dynamics 365 Supply Chain Management now consider both materials and resources when calculating delivery dates. This information is essential for assemble-to-order or make-to-order businesses. CTP calculations explode all the components, purchases, transfers, and capacities needed to manufacture any specific item and can be run for any selected sales order line.

Accurate confirmed ship and receipt dates allow you to:

  • Tell customers the exact dates on which they will receive their orders in real time, while they are on the phone.
  • Check how any change to a product (such as color, design, or other options) would affect the promised delivery date.
  • Check how any change in quantity would affect the promised delivery date.
  • Group or separate line quantities to meet delivery deadlines on make-to-order products.