Automatically save attachments when saving emails to CRM

Enabled for Public preview General availability
Users, automatically - Jun 30, 2024

Business value

Attachments, whether from emails or meetings, hold crucial context such as requests for proposals (RFPs). It's vital to ensure these documents seamlessly stay linked with emails when saved to the CRM platform. By preserving this context, you enhance your ability, as a seller, to access vital information effortlessly, fostering deeper insights and smoother collaboration.

Feature details

When you save an email to your CRM platform from Copilot for Sales, any attachments are automatically saved along with the email. This helps you stay informed on both the email content and the useful information in attachments.

Save email attachments to CRM

See also

Save Outlook activities to your CRM (docs)