Configure work item queues

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

A manual task can be assigned to a work item queue, which is a collection of documents that require processing. Every work item queue must have users assigned to it who are responsible for monitoring the queue and processing the documents that are in it. The following topics explain how to create and use work item queues.

Create a work item queue

Create a work item queue group

View the work items in the queues that you administer