View your return orders

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

You can use the All return orders list page to view a list of return orders that were created for items that your organization ordered and then returned. You can use the Return order page to view detailed information about a specific order.

  1. Click Return orders on the Quick Launch. The All return orders list page is displayed, where you can view a list of the return orders created for your organization.

  2. Select a return order and on the Action Pane, on the Return order tab, in the Maintain group, click View. The Return order page is displayed, where you can view the details of the return order. This includes the items that were returned and any reason or replacement information.

See also

View or edit your customer account information

View your sales orders

View your customer invoices

Return an item