Known issue - Opening a reflex for a stream in Real-Time hub doesn't work

  • Article

In Real-Time hub, if you have a stream in the first tab, you can select the stream to view more details of that stream. If you chose the option to Set alert or Add destination > Reflex on a parent eventstream, then that Reflex item shows up in stream details page. If you try to open that Reflex item, it doesn't work.

Status: Open

Product Experience: Real-Time Intelligence

Symptoms

When you try to open the Reflex item, you receive an error similar to: We could not read the contents of this item.

Solutions and workarounds

To work around the issue, follow these steps:

  1. Open parent eventstream of the stream.
  2. Select the reflex output node of that eventstream.
  3. Select Open item in bottom pane.

Next steps