ServiceLevelAgreement interface
Service Level Agreement details for a support ticket.
Properties
expiration |
Time in UTC (ISO 8601 format) when the service level agreement expires. NOTE: This property will not be serialized. It can only be populated by the server. |
sla |
Service Level Agreement in minutes. NOTE: This property will not be serialized. It can only be populated by the server. |
start |
Time in UTC (ISO 8601 format) when the service level agreement starts. NOTE: This property will not be serialized. It can only be populated by the server. |
Property Details
expirationTime
Time in UTC (ISO 8601 format) when the service level agreement expires. NOTE: This property will not be serialized. It can only be populated by the server.
expirationTime?: Date
Property Value
Date
slaMinutes
Service Level Agreement in minutes. NOTE: This property will not be serialized. It can only be populated by the server.
slaMinutes?: number
Property Value
number
startTime
Time in UTC (ISO 8601 format) when the service level agreement starts. NOTE: This property will not be serialized. It can only be populated by the server.
startTime?: Date
Property Value
Date