Troubleshooting guide for Enterprise websites Microsoft Graph connector
1. When reading the website's content, the crawl may encounter some source errors, which are represented by the detailed error codes below.
To get more information on the types of errors, go to the error details page after selecting the connection. Select the error code to see more detailed errors. Also refer to Monitor your connections to learn more.
Detailed Error code | Error message |
---|---|
6001 | The site that is being tried to index isn't reachable |
6005 | The source page that is being tried to index has been blocked by as per robots.txt configuration. |
6008 | Unable to resolve the DNS |
6009 | For all client-side errors (Except HTTP 404, 408), refer to HTTP 4xx error codes for details. |
6013 | The source page that is being tried to index couldn't be found. (HTTP 404 error) |
6018 | The source page isn't responding, and the request has timed out. (HTTP 408 error) |
6021 | The source page that is being tried to index has no textual content on the page. |
6023 | The source page that is being tried to index is unsupported (not an HTML page) |
6024 | The source page that is being tried to index has unsupported content. |
- Errors 6001-6013 occur when the data source isn't reachable due to a network issue or when the data source itself is deleted, moved, or renamed. Check if the data source details provided are still valid.
- Errors 6021-6024 occur when the data source contains non-textual content on the page or when the page isn't an HTML. Check the data source and add this page in exclusion list or ignore the error.
If you have any other issues or want to provide feedback, write to us aka.ms/TalkToGraphConnectors.