Important considerations for server-based SharePoint integration
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online
Note
The information provided here is for versions of Dynamics 365 prior to Dynamics 365 (online), version 9.0. For the latest documentation, see Important considerations for server-based SharePoint integration.
Before you move to server-based SharePoint integration, review the following table to see some of the differences you’ll experience between client-based versus server-based SharePoint integration.
Area |
Client-based SharePoint integration |
Server-based SharePoint integration |
For those moving to Server-based SharePointintegration |
---|---|---|---|
Sign in |
Must sign in to both Microsoft Dynamics 365 and SharePoint to be able to view the document grid. |
Only need to sign in to Dynamics 365. |
|
List component |
Must download list component and upload directly to SharePoint site before connecting site to Dynamics 365. |
No list component required. |
|
Support lifecycle |
This approach relies on the sandboxed solutions functionality on SharePoint. SharePoint plans to deprecate this functionality. If the sandboxed functionality isn’t available for a SharePoint site, this integration won’t work. |
This approach relies on server-to-server authentication and won’t be affected by the deprecation of the sandboxed solutions functionality in SharePoint. |
More information: Deprecation of Custom Code in Sandboxed Solutions |
SharePoint commands |
Includes:
|
Does not include the SharePoint commands listed in the client-based integration column. |
The client-based actions can be accessed directly in SharePoint with server-based integration. Select Open SharePoint to view the document location directly in SharePoint and access the actions. |
Custom content types |
Can create new custom content types. |
Can’t create new custom content types. |
Previously created custom content types can still be viewed and edited but to create a new custom content type you’ll need to create it directly in SharePoint using Open SharePoint. |
Absolute URLs |
Supported |
Unsupported |
Users moving from the client-based approach to the server-based approach need to convert their absolute URLs to relative URLs. This will only work if the absolute URL provided is in a SharePoint site valid for server-based SharePoint integration. |
Folder navigation |
Users can create SharePoint folders while in Dynamics 365. Folders are displayed in a grid that users can navigate through. |
Users can’t create folders in Dynamics 365 and the folders aren’t displayed in Dynamics 365. |
All documents under subfolders are displayed in the Dynamics 365 grid. Relative URLs are displayed to show users where the document is located relative to the parent folder. SharePoint document views can be customized so users see only documents in a specific folder or subfolder. More information: "Validation Error" when you try to configure server-based SharePoint integration for Microsoft Dynamics CRM Online and SharePoint Online |
Online vs. on-premises support |
Can connect:
|
Can connect:
|
|
Resource Throttling |
Doesn’t apply. |
A document library with 5000 or more documents might experience resource throttling. This resource throttling can affect other features. For example, Microsoft OneNote integration will not work when the SharePoint Server site has 5000 or more documents. More information: Resource throttles and limits |
If you have more than 5000 documents in your document library, you can view the documents in the default grid view. However, if you sort on columns other than the default sorted column, you might see an error indicating that the throttling limit has been exceeded. |
Known issues with server-based SharePoint integration
The Microsoft Dynamics CRM List Component builds the SharePoint library using the internal name of the document-enabled entity in Dynamics 365. Server-based SharePoint integration uses the entity display name. When you upgrade to server-based SharePoint integration, be sure to check that the display names in your document library on SharePoint match the entity display names in Dynamics 365.
These names should match.
See Also
Installing on-premises Dynamics CRM
Set up SharePoint integration with Microsoft Dynamics 365
Permissions required for document management tasks
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