How to: Resend Attachments

If one or more attachments failed to be sent when the interactions for your segments were being logged, you can have the attachments resent from the Logged Segments window.

To resend an attachment

  1. In the Search box, enter Logged Segments, and then choose the related link.

  2. Select the logged segment that you want to resend the attachments for.

  3. On the Actions tab, in the Functions group, choose Resend. The Resend Attachments window opens.

  4. Apply filters to specify which attachments you want to resend.

  5. On the Options FastTab, specify a correspondence type.

  6. Choose the Ok button.

You can also resend attachments from the Interaction Log Entries window by following the same procedure.

See Also

Concepts

Interactions and Segments

Other Resources

Logged Segments