Service E-Mail Queue Table
Specifies email messages to the customers notifying them that their service orders are finished. Each message contains a subject and body lines, the sent-to address and the sending date and time. It also has a status which tells you whether the message has been sent successfully or not.
When you update the status of a service order to Finished, and you have selected that this customer be notified by e-mail, the program automatically creates an entry in the Service E-Mail Queue table.
If you have set up a scheduled job to send e-mail messages, the program automatically sends the messages to the relevant customers. Otherwise, you can send the message manually.
List of Fields in the Table
To see the list of fields in this table, change to the Classic view. Choose the Choose View button in the upper-right corner, and then choose Classic.
| Field | Location |
|---|---|
| Subject Line Field, Service E-Mail Queue Table | Service Management |
| To Address Field, Service E-Mail Queue Table | Service Management |
| Body Line Field, Service E-Mail Queue Table | Service Management |
| Document No. Field, Service E-Mail Queue Table | Service Management |
| Status Field, Service E-Mail Queue Table | Service Management |
| Document Type Field, Service E-Mail Queue Table | Service Management |
| Attachment Filename Field, Service E-Mail Queue Table | Service Management |
| Entry No. Field, Service E-Mail Queue Table | Service Management |
| Sending Date Field, Service E-Mail Queue Table | Service Management |
| Copy-to Address Field, Service E-Mail Queue Table | Service Management |
| Sending Time Field, Service E-Mail Queue Table | Service Management |