Response Time (Hours) Field, Service Item Table

Contains the estimated number of hours the service item requires before service on it should be started. The service is considered to have been started when the repair status of the service item line containing that service item changes from Initial to In Process.

If the service item belongs to a service item group, the program automatically copies into this field the value from the Default Response Time (Hours) field of that service item group.

Tip

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Parent Tables

Table Location
Service Item Table Service Management
Service Item Table Service Management

See Also

Reference

Service Item List
Service Item Card